Urban's Auto Center 15315 Lorain Avenue, Cleveland, OH 44111

"Thank you guys for getting my car there please help me in keeping my car alive."

"I purchased a used vehicle from a company I will not name. A few minutes after pulling off the lot the check engine light came on. I then realized my back taillight was not working. My warranty company recommended I take my vehicle to Urban Auto Repair. I’m so happy they did. I dropped my vehicle off and very briefly talked to Matt about taillight and check engine light. I talked to Matt later that same day and was told my vehicle needed a new engine. Needless to say I was devastated. I only had the vehicle for two days at this point. Matt and his team replaced my engine with one with much lower mileage on it. That in itself was wonderful but they went above and beyond. Matt found other issues with my vehicle and replaced and repaired those as well. I’m sorry I can not recall all the other repairs Matt completed as there were many. Once I received my vehicle back I had a few concerns. I went back to voice my concerns. As busy as Matt is he took the time to not only listen to my concerns, he took the time to take a quick drive with me to see what I was trying to explain to him. I know absolutely nothing about cars and when you don’t know what your talking about it can be hard trying to explain what you think might be wrong. Matt was very patient and kind. I left my vehicle with him so he could check it over again. I was called later that afternoon and was told my vehicle was ready. When I arrived to get my vehicle Matt once again took the time to talk to me. He put my mind at ease. Thankfully there were no issues with my vehicle. If you need any auto repairs this is the place to go. I will be going to them with any future repairs and general upkeep. I could not be any happier with the service and respect I received."

"It was a good experience Im taking my bmw there now to get worked on by Matt he told me it will not be expensive that I will just need a new line cause it has a leak .he was referred by the place I bought my car from so far it sounds okay"

"Since my cousin retired as a mechanic I’ve found it hard to trust anyone with my cars! Matt is an honest guy and has done more than expected to keep my car in good shape! I recommend him to everyone!"