The RIDGID Factory Service Center 321 Sumner Street, Elyria, OH 44035
About the Business
The RIDGID Factory Service Center is a premier facility located at 321 Sumner Street in Elyria, Ohio, United States. As an authorized service center for RIDGID tools and equipment, we offer top-notch repair and maintenance services to ensure your tools are always in top working condition. Our team of skilled technicians are trained to handle a wide range of repair needs, providing efficient and reliable service to all our customers. Whether you need a simple tune-up or a more complex repair, you can trust the experts at The RIDGID Factory Service Center to get the job done right. Visit us today and experience the quality service that sets us apart from the rest.
Photos
Hours open
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Horrible, never got to talk with a person and never received my 4.0Ah battery"
"I took 1 of my tools to get repaired. The people were very nice. Waiting to hear from them."
"Just take your tool or equipment to an authorized service center other than the Ridgid Factory Setvice Center. I highly recommend Tri-county Tool in Brooklyn. They do good work. Out of the way but well worth it."
"Called to check on the status on the drill that was sent in and customer representative never called me back. I only bought Ridgid because everyone around me raved about their warranty. Now that I have something broken, I can not even check on the status on my drill. After reading the other reviews, I will never buy Ridgid again! This is ridiculous!!"
"Took my Rigid R4512 table saw to Home Depot for repair, the had to send it to the service center, 6 weeks later they called said it needed a new motor. Declined to fix it, they returned it 2 weeks later. Pulled the motor and took it to a motor repair shop, they cleaned it and it ran perfect. Rigid wanted $475 to replace the motor, I don’t think they ever checked it, just wanted to replace it. Plus they couldn’t find any warranty paperwork for any of my tools. Very disappointed with them."
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