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Great Lakes Honda West Service Center
823 Leona Street, Elyria, Ohio, United States
About the Great Lakes Honda West Service Center
Great Lakes Honda West Service Center is a top-notch car repair and maintenance facility located at 823 Leona Street in Elyria, Ohio. Our team of expert technicians is dedicated to providing exceptional service to keep your Honda running smoothly. Whether you need routine maintenance or major repairs, you can trust us to get the job done right. Visit our store for all your automotive needs and experience the difference of Great Lakes Honda West Service Center.
Photos of Great Lakes Honda West Service Center
823 Leona St, Elyria, OH 44035, United States
Opening hours of Great Lakes Honda West Service Center
Monday:
07:30 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
07:30 - 20:00
Thursday:
07:30 - 20:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
12:00 - 16:00
Reviews of Great Lakes Honda West Service Center
"This was my third trip to Great Lakes Honda to have my 2013 Accord serviced. The first trip, they did an oil change and recommended that I get my front brake pads replaced. This came as no surprise to me and I had them replace the front brakes a few weeks later. They've also replaced my transmission fluid and brake fluid, as recommended by the service manual. This time, I was taking in my Accord to have the timing chain replaced because that's recommended at 100,000 mi and I was at roughly 104k I was really surprised when. Mike, my tech supervisor, recommended that I not get the timing chain replaced. He said that is only necessary for V6s and I had a V4. What he did recommend was replacing the serpentine belt, the gasket at the top of the engine that was leaking a small amount of oil, and some sort of shield underneath the car that had come loose. He also recommended changing the original spark plugs. Basically, Mike recommended services on my car that were roughly $200 less than I thought I was going to be spending. I authorized the work and they finished my car the same day. My 2013 Accord looks, runs, starts and feels like new. With its heated leather seats, sunroof, 6-way adjustable front seats and a stereo that blows my hair back with zero distortion, I also don't fear getting onto the freeway and having an 18-wheeler on my tail anymore. The car pulls away from everything smoothly, quickly and quietly. It's the nicest car I've ever owned and the crew at Great Lakes Honda are the Only technicians who are allowed to touch my beloved EX-L. Mike, with 26 years of experience with Hondas, was honest, informative and up front with all of the charges. His people did excellent work every single time they worked on my car. Highly recommended."
"Excellent customer service here. I came in for an oil change and they gave me a loaner so I didn’t have to sit around waiting. Brevin was my service advisor, great guy to work with and very professional!"
"I was traveling on a three week trip and my "low tire pressure" light came on. I added air to the tire so I could drive from Cincinnati to Cleveland. When I called Great Lakes to see if I could get in, the lady told me to come by anytime. When I appeared at the service and explained my situation, my car was checked out and the tire repaired that morning. And they washed my car. Everyone was professional and nice. They exemplify everything that is good about Honda service. Thank you. Ready for the next legs of my journey."
"After dropping my vehicle off the day before the date of service, I ended up waiting a good part of the day to hear back from them as to when it would be ready for pickup. I ended up calling late in the day and after being on hold for several minutes I was told it’s ready. I should have not have had to call them. I took it in for a recall repair and mentioned two other issues I wanted them to check. I was disappointed to find out they could not duplicate a noise I hear on a daily basis which makes me wonder how much time was put into driving it to see if they could hear it. The other issue was a leak that started after my last oil change with them a few weeks ago. They said they neglected to clean the residue which was causing the appearance of a leak. I will wait to see if there is still a spot showing up under my car now that I have it home. I already have been feeling like the sales aspect has changed for the worse since the change of ownership at this dealer, and now I’m feeling as if the service is going downhill too. Not totally dissatisfied, and I’d still recommend them to others, for now."
"I come from a family that worked in the auto industry, so I know something about dealerships, and the car business. I’ve had so many different makes and models of vehicles over the years. This was by far, has been the best experience buying a car that I’ve ever had. The employees and sales people went above and beyond to find the right fit for my life, and made it happen! If I had known how fantastic Honda was, and especially Great Lakes Honda West was, I would have been a Honda customer years ago! They went the extra mile to make sure I was comfortable, and understood everything. It’s about giving great customer service, and creating a relationship with the customer. I highly recommend them!"
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