Palmer Vacations; A Division of All-Travel.com 5366 Fulton Drive Northwest, Canton, OH 44718

"This number keeps calling my phone leaving voicemails of a fax machine noise. Please stop calling me!"

"Lisa planned us a wonderful vacation. Her expertise was very valuable in picking the best choices for our trip. She was available and helpful at every turn."

"They were very helpful through the whole booking process while we were trying to book a cruise. And when that cruise was later cancelled they were even more helpful in rebooking us. It was an incredibly easy process thanks to them, and we'll definitely be using them again!"

"Just returned from our third vacation planned by Palmer Travel! Todd and Mustafa planned our family Caribbean cruise, a Globus Tour of Italy and our recent Danube River cruise -5 countries in 12 days. They kept us informed of ever changing Covid protocols and we were prepared with all of the necessary paperwork for arrival and reentry. It was a breeze! If you are fully vaccinated and willing to wear a mask, Europe awaits! Thank you Palmer Travel for another incredible journey! "Travel is the antidote to ignorance." -Mark Twain Jeff and Susan Santavicca"

"My first and last time I will ever use Palmer Travel Agency. Very disappointed!! I contacted Palmer Travel to book my stress free family vacation to San Francisco. First of all I just want to say that I didn't realize that Palmer used a third party travel agent until after booking my hotels and a couple of other excursions. (of course fees were applied for the services) At this point I decided to book the remaining activities myself. This saved me money. The first complaint I have is that I specifically asked that the hotel at Fisherman's Wharf be contacted to let them know that we would have a late check in. (around midnight). I called the hotel the day before we left to verify that we had a late check in. So glad I called. The hotel did not have any note of that. We could have lost our rooms. The second complaint I have is that I requested 2 rooms for a hotel in Sonoma for one night. When we arrived at the hotel to check in they only had reservations for one room. Needless to say the hotel wasn't even in Sonoma. (40 minutes away). I tried to contact Palmer Travel and they were closed. No number for emergencies. (I left a message) After 30 minutes of holding up the line and being embarrassed we finely got a second room. (Hats off to Ryan at the hotel. I believe he worked harder than Palmer Travel) Palmer Travel did call me back the next morning. However, there is a 3 hour time difference on the West Coast. My cell was ringing at 6:15am. When I called Palmer back and spoke with a rep I was assured that Palmer did everything that I requested and that the error was on the third party travel agent. If you put your name on a document than you should make darn sure everything is correct. We have been home one week and I have not heard from Palmer Travel Agency. I do not feel that this is any way to keep customers satisfied."