Penn Station East Coast Subs

"I go to this penn station all the time…and yesterday I got my teriyaki wrap and a small French fry…the wrap tasted very strange and it immediately made my stomach hurt for the rest of the day badly…I kept running back and forth to the bathroom and even had to leave work early. I ordered my meal at least 2 hours early through the app because I know they’re busy & I thought this would help them because the wait time is always very long. I don’t complain because in the past they’ve always done a great job making my food. Not this time. I still had to wait despite my order being submitted 2+ hours early. But instead my wrap was made very badly, very dry and it has made me very sick. I’m not sure if the cleanliness is up to par. I’ve worked in the food industry, I get the part of not having a good amount of employees or adequate help. I get being the only manager and having to run the place and no one else care being the only person who cares. They usually do a great job. This is the first time this has happened since I’ve eaten there and I eat there a lot. But no one should be getting sick, leaving work from eating a meal from your facility."

"Don't know where to begin. Please talk with your employees about washing hands between mopping and touching food. Also, can you educate your employees about NOT CLEANING the metal grease catcher by the fries WHILE there are fries cooking. Just common sense, right?"

"Penn station of stellhorn would be better served, when they decide to close an hour before posted operating hours, to turn off the "Penn Station OPEN" lighted sign in the window instead of getting customers' hopes up only to be dashed on the rocks when the minimum wage employees can only shake their head sadly and shrug when I tap on the window"