VIP Smiles: Dr. Lucia Johnson 5260 Warrensville Center Road, Cleveland, OH 44137

"I just had the worst customer service experience ever at this office and from the lady that answered the phone she stated she was the office manager. She answered the phone with the whole verbiage of the practice. So, then I asked her may I ask whom I'm speaking with and again you called VIP Smiles which I was totally aware of and explained that to her. I then asked who I am speaking with again! She would not provide her name and to make a long story short! She then rudely hung up on me."

"I’m writing this review only 20 min. after having a tooth extracted…. Why? Because I feel great!!!! Trips to the dentist can often cause anxiety & fear. However, my initial visit to Dr. Johnson to get my xrays and exam she made me feel so comfortable and informed about what was happening inside my mouth. I had previously had a root canal done on a back tooth and a silver temporary crown covering it. The tooth had been giving me lots of pain and discomfort for quite some time. But being nervous about dental visits I ignored the occasional pain the tooth was causing until I couldn’t any longer. After searching through reviews & looking for dentists that accept my insurance I decided to give VIP Smiles a try. Dr. Johnson doesn’t accept my particular insurance but after reading such great reviews I decided to try her out for myself and pay out of pocket for my procedure. And let me tell you, I made the perfect decision for my dental care. I didn’t feel any pain at all during the extraction. She talked to me and explained what she was doing the whole time and was sure to keep checking with me to ensure my comfort. She explained what she was seeing with the tooth as she removed it. Dr. Johnson made this experience smooth, painless and affordable. If ever I have to have any other major dental work done I will not hesitate to call Dr. Johnson at VIP Smiles. Thank you & your staff very much❤️"

"Dr Johnson is a great dentist. I trust her advice. Whenever I have a dental issue, she resolve the issue effectively and efficiently. She’s very kind, courteous and caring. The only thing I do wish is for her to have at least one Saturday per month where clients can schedule to come in. I am a totally satisfied client."

"Yesterday, my son and I received a cleaning from Dr. Johnson and I promise we was grateful for every last minute of her service. She was kind, patient, and I didn’t have any anxiety. My teeth are very clean and feels good. Most of the time I avoid the dentist office at all cost, but Since I have been going to VIP smiles my trust in Dentistry has increased. Thank you Dr. Johnson for restoring my faith in dentistry."

"Dr. Johnson & her assistant were simply amazing. I felt welcomed & at home from the beginning. The level of professionalism & great customer service was 5 stars!.....my only advice, is to please come with a sense of humor & ready to laugh. These ladies are hilarious!!! I will definitely refer my family & friends. Also, I have scheduled additional dates for Dr. Johnson to help get my teeth back healthy & strong. Thank you Dr. Johnson for your service! Blessings to you & your family."