Ramada by Wyndham Cleveland Independence

"My experience was horrible! I checked in, and when I went to my room, there were no sheets on the bed. There was trash on the floor, alcohol bottles everywhere, and the shower was disgusting. The 2nd room they offered me smelled heavily of weed/smoke, and the shower and the room were again dirty. They said that that was their best room! I checked out and had to find another hotel for my family to stay in, and they didn't give me my money back. I don't recommend it."

"I stayed at this hotel for two nights for business reasons. During my time, this is what I experienced The parking lot was dark The hallways are clean but poorly lit. The ice machine on the 2nd floor wasn't working. My key card for the gym didn't work, and I had to have the front lobby open it up for me The gym wasn't clean and was missing pieces of equipment My room was clean enough, and the bed checked out as well. The bathroom didn't have a shower liner and no body wash or hand soap Overall, the staff was very nice and the room was suitable for what was needed. Some of my co-workers had rooms that were far worse and more questionable than mine. It's a good last-minute decision for a bed and a shower. Other than that, I wouldn't stay here again personally."

"This is a tired hotel. We found non working ice machines, the pool and hot tub closed for maintenance, and an empty Kleenex box on the vanity. There were NO USB ports in the room which meant we could charge our phones overnight. The toilet had a loose tank which meant you could put the seat up - as it would slam shut. Our room, while VERY spacious and in the “executive section”, was weird. A tiled corner told us there previously was a hot tub in the room, complete with a grab bar. The king size bed was creaky and the mattress felt bowed at the edges. We were in the “sleep advantage quiet zone” however throughout the night we were awakened by people shouting and banging around in the hallway. There was a substantial gap at the bottom of the door which allowed the sounds to easily enter our space. We did not sleep well at all. Finally we went down at 9 am for our free breakfast. This was mini muffins, mini donuts, and milk. There was no yogurt, no juice, and nothing substantial or “real” for breakfast. Would wholeheartedly NOT recommend this hotel."

"Checked in late and left early for an appointment, so we didn't get to take advantage of the free breakfast bar. Our room was clean and the bed comfortable. Plus we saved a lot of money choosing this hotel versus others in the area. We would definitely stay here again."

"The hotel looked a bit old on the exterior however the lobby smelled clean (there were cleaning staff cleaning when I got there) and looked alright so I decided it should be OK for a night. I was only in town for a day for a funeral. After paying $183.63 for a double queen room for 1 night i was informed the pool was down. Had I known that before my credit card was charged I would've went elsewhere. We got the room then went to services. When we got back to our room later that night was when I discovered the true hotel past the lobby doors. I was on the first floor, with hideous grey & blue walls and a carpet that i couldn't decide was filthy or just the design? Both ice machines were broken on that floor. In the room there was visible damage to the walls. But the mattress was bed bug free so I said screw it we'd stay the night. Shortly after unpacking to take a shower I realized there was no shower curtain. In an attempt to call the front desk the room phone didn't work. I have a 2yr old who was running around the room so I figured maybe she unplugged it? No, the phone was not unplugged. But that's when I found the oreo covered in ants in the room. Our room was switched it was about 10pm at this time and the staff working were really nice about it. Our new room had more damaged and hole filled walls. But, the mattresses were bed bug free. So we all showered and crashed. The included breakfast was a joke. Bagels, mini muffins, yogurt, microwave croissant sandwich, fruit, juice boxes, and a community serve gallon of milk. I've paid much less for better quality hotels, with a much better fresh cooked breakfast. We will not be back."