Best Buy

"As soon as we walked in the door, we were greeted and helped. We were looking for a new TV and someone met us on the way back, grabbed the TV for us and set us up. They helped load and we were in and out under 5 minutes. Very helpful and friendly staff. We always go to this location and we always have a great experience!"

"I don't expect much from Best Buy except to have in stock what they say they have online and to have a good selection of demo items to help me find what I want to buy. Today I went in to see some car stereo receivers and make a purchase. I was one of maybe 7 cars in the parking lot but there were no associates to help in the auto department. 3 people had been waiting to make a purchase for about 10 minutes and they kept being told someone would come help them... Eventually. Other employees were mulling around the mostly empty store but unable (or unwilling) to remove themselves from their designated departments. To make things more frustrating, devices that were advertised online were not actually on display or on shelves. For Alpine systems you had to ask an employee to go to the back and retrieve the stereo receivers so you could imagine what they may look like in your car. For the brands that were on display, there were more missing/empty displays and non functioning displays than there were available systems. The two things I value best buy for, variety and demo products, were seriously lacking today. Coupled with lackluster employees and an attitude of "you'll get help when we get you help" made this experience particularly loathsome. The only bright side was when an employee actually got to the area to help us he was courteous, apologetic, and knowledgeable about the products."

"I am a huge tech nerd and do my own research when it comes to electronic products. I am also a bit old (nearing 50) and was pleasantly surprised that a 20 something at this store taught me a thing or two and opened my eyes a bit and got me out if my own way. My wife and I made a great TV purchase because of this employee and couldnt be happier"

"The sales associate here was extremely helpful!!! My printer recently called it quits and I was at a lost trying to figure out which printer to purchase to replace it. The sales associate was very knowledgeable and had so much patience with me. He answered all of my questions and he also shared some of his own personal experiences with different printers with me. I absolutely love my new printer!!! The store is very nice and everyone was pleasant."