Bruce's Automotive 13919 Detroit Avenue, Lakewood, OH 44107

"I think what I was most impressed by was they did their own due diligence and didn't just take the word from another repair shop to then get paid. My car didn't start the other week and had to have it towed to another local repair shop. The repair shop spent time going through to identify the problem and then claimed it was a fuel pump and wanted to charge me $2,300 for just the part itself. Before moving the car over to Bruce's we got a quote which already was $1,000 cheaper which included parts and labor. They took care of getting the car moved which was great and then when they got the car they checked to determine if it was in fact the fuel pump. They took a few days, but was very happy they did. They were in great communication the whole time as my car was there to keep me updated on what they were doing and eventually determined it wasn't the fuel pump at all and a much cheaper fix. In the end I saved over $2,000 from the initial quote because they were honest and great. When I got it back the car started right up and continues to start right up even in the freezing cold. Will definitely be taking my car there going forward."

"Went in fully expecting to pay over $1,500 for what I assumed was the problem. They quickly figured out what the issue was and were able to fix it for substantially less. Advised on future options moving forward that are cost effective due to the rising price of cars."

"It’s the friendliness, knowledge and love of the job I’ve experienced as a customer at Bruce’s that satisfies. This time it was Adam and the evening technician that got our car running clean and mighty again. Thank you."

"Idk if I’ve ever met Bruce but I’d love to shake his (probably) greasy (in a good way) hand. They’re always super helpful, quick, and reasonably priced. Definitely recommend."

"If you’re into overpriced labor and getting your car muddied up, come here! I got my rear shocks replaced along with an oil change. $550 for the shocks alone! I regretted getting the work done, but had to get the job done in a travel time crunch. Upon picking up my vehicle, I noticed it was all muddied up by a technician. I keep my car pristine and detail my cabin by hand myself, so seeing this added to my frustration. It’s common practice to put a piece of paper down to prevent this!! Don’t get me wrong, Bruce’s gets the job done. But be wise and understand there are many other options in town that respect your car and your wallet more."