Bessler Auto Parts 106 Williams Way, Wilder, KY 41076

"Hi I just want to start of by saying my phone calls don’t get answered by the operator first problem. Then when he does answer after like 8 tries he transfers me to another department where know else answers either does anyone work here. eBay department Hy,Luke,Jess. So far 3 different people have responded to my message and it takes about 7-8 hours for 1 response like we dont have things to do. If I was the owner of this company of would fire all 3 because not even 1 of them can’t respond to a message what’s the point of having them."

"I don't know what happened to this place but this used to be a really good junkyard that was open reasonable hours and had a good selection not sure if they got bought out or new management or what but this place sucks now. What junkyard is an open on the weekend for people to do their projects when they're off work??"

"Absolute horrible customer service. This company did not disclose that their warranty was by a third party. We purchased a rebuilt engine for our box truck. Our mechanic installed it to standards, and it drove perfectly for awhile. It soon developed a problem. Ok great we have a warranty, but we don't. Besslers would not honor our warranty. Our mechanic followed all the steps required, took pictures. After months of back and forth we were told to buy another engine, and if it turned out to be their fault we would get a refund. No one from besslers has inspected the truck. Other mechanics have said we are in the right. What a nightmare."

"My door was dented beyond simple repair. I found exactly what I needed from Bessler, even the paint code matched. Super friendly, answered all my questions, just excellent customer service. I'm a novice at ordering parts but they made it easy. Definitely looking here first!"

"I ordered a BMW F30 hood from Blessler Auto Parts and I was so surprised on how the management was so helpful, thoughtful, organized and so easy to work with. I went to the website and chatted with Billy. This conversation was more than helpful. We ended up speaking over the phone and the Billy helped me finalize the whole order over the phone. The price was amazing and couldn’t find any better deal anywhere else. I received the hood exactly as described and within 2 business days. Many thanks to Bessler Auto Parts team and to their honesty and professionalism. Looking forward to order more parts from them in the future."