Morris Outlet 11765 Commons Drive, Springdale, OH 45246

"I ordered a couch and ottoman that they had to order. they arrived and the ottoman was the wrong size. I tried calling to fix the issue and they have NO WAY of reaching them by phone. the contact me form never reached anyone and I had to use the online chat on their website. it has been a week and a half of playing email tag with someone who can't even understand that they sent the wrong one. every time i use the chat they say someone will call me and no one ever does. They may be good when nothing goes wrong but this has been a nightmare otherwise. I highly recommend getting your furniture somewhere else."

"Would not recommend. The company delivered a damaged couch. I contacted them immediately and yet 9 months later they still have not fixed it. Company support is slow and ineffective."

"We went out today to shop for recliners and met Jonah. After giving him a couple of things we were looking for, he led us right to it. Very knowledgeable, no pressure exceptional customer service! Ask for Jonah...he is outstanding!!"

"Jonah was patient and so knowledgeable. He helped us even to re arranging a whole display so we could see how it fit in our room. He even suggested items that we weren’t thinking about. Make sure you ask for Jonah when you go to this location. He won’t steer you wrong."

"Sandra was amazing! She was patient as we walked through and looked at all of the options. What a great experience! Thank you. We will tell our friends and family to ask for Sandra Nevitt."