Morris Home Furniture and Mattress
11765 Commons Drive, Springdale, Ohio, United States
About the Morris Home Furniture and Mattress
Morris Home Furniture and Mattress is a premier furniture store located at 11765 Commons Drive in Springdale, Ohio. Offering a wide selection of high-quality furniture and home goods, Morris Home is the perfect destination for anyone looking to enhance their living space. With a focus on style, comfort, and affordability, this store caters to a variety of tastes and preferences. Whether you're looking for a new sofa, dining set, or mattress, Morris Home has everything you need to create the home of your dreams. Visit us today and experience the Morris Home difference.
Photos of Morris Home Furniture and Mattress
11765 Commons Dr, Springdale, OH 45246, United States
Opening hours of Morris Home Furniture and Mattress
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Morris Home Furniture and Mattress
"Margaret is wonderful to work with at Morris. She worked on helping us find all options to possibly fit a tight turn in our home. Margaret, thank you again for all your help and also for Cory's assistance as well."
"Let me start out by saying I never leave reviews but feel very compelled to share my experience. I give Morris furniture ZERO stars and will NEVER recommend them to anyone. Go somewhere else !!. Our experience was horrible. We purchased a leather living room set that took months to arrive . Then within 2 weeks the leather on recliner piece began peeling & cracking. We spent extra money on real leather just to avoid that happening. After many calls they sent over a repair person who informed us that the recliner seemed to be second hand piece or had been damaged in the factory and repaired improperly. He then repaired it, and did not charge because it was under warranty. Shortly after the warranty had expired, the cushion starts separating from under the leather on the piece that was repaired while under warranty. After numerous calls to the warranty, the store , customer service, the supervisors , they refused to repair. We explained that this may be out of warranty, but we should not have to pay since the problem is the result of the warranty repair not being done properly and this would not have shown up right away. Each time we went through that explanation, the person assured us they sympathized with us and could see this was not fair. They kept promising to look into it and call us back, which they never did. After numerous calls, the result was that the protection plan that we paid extra for did not cover the repair, and too bad for us because it was out of warranty! I now had to pay an insane amount of money to get it repaired on my own . This company is the worst that I have ever dealt with and would not recommend them to anyone ."
"Dawn Patrick offered the best customer service I have had. Our last couple experiences at the store, Morris, left me doubtful we would ever buy from there again. But after having such a great experience because of Dawn, I may consider again! Thanks Dawn! You are awesome!"
"⭐️⭐️⭐️⭐️⭐️ We recently had the pleasure of shopping at Morris Furniture, and our experience was nothing short of fantastic, thanks to the outstanding service provided by Corey, our sales representative. What impressed me most about Corey was his genuine passion for ensuring customer satisfaction. He took the time to answer all of my questions, providing valuable insights and recommendations without any pressure. It's clear that Corey is not just a salesperson but a true professional who cares about creating positive experiences for his customers. The selection at Morris Furniture is impressive, and Corey's assistance made the decision-making process a breeze. He went above and beyond to accommodate my needs and preferences, making sure I was completely satisfied with my choices. If you're in the market for quality furniture and a pleasant shopping experience, I highly recommend Morris Furniture, and be sure to ask for Corey."
"Never buy anything from Morris at 11765 Commons Dr, Springdale, OH 45246, you will regret your decision. We bought around 20 items from there. In the beginning the delivery team were not professional at all. We had to report to our sales and schedule for exchange since they kinda broke them. It actually getting better latter. But, its really hard to get in touch with them, for the sales and customer services. Most of time, we have to drive there to report our issues, nobody contact us. Terrible customer support team!!!! Finally, After 10 months today, we received our last delivery. We are really disappointed for everything we received. Do not trust them, when they told you if you are not happy with your items, you can return, but the truth is they WON't let you to return!!! For today, the delivery team said we can keep the items until the new order came and they will send us repair technician to fix it. Do not schedule for a repair technician, otherwise they wont let you return!!!!! if you don't like it, just refuse the items!!!! I have attached pics for the dresser we waited for 10 months, the drawer was not able to close at all. We asked for a soft closing drawer. I think it should now called "tough closing drawer". Even you contact their customer team, you told them you are not satisfied, they wont fix the problem for you. They kind of encouraged you to leave negative feedback, they are not care at all. So, I want to share my experience with you guys. Don't be stupid like me!!! Again, most regret thing I have done in 2021."
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