Rite Aid 10090 Chester Avenue, Cleveland, OH 44106

"We are all human, treat your customers with respect. I have never in my life observed such abhorrent, and unwarranted, service from a cashier. Rude not only to me, but to a disabled Veteran, and we weren't asking for you to do anything but your job. We asked about the lotto and we asked about a coupon we saw. That's it. I was shocked at the way you spoke to me. I was just happy in there excited to buy some soda. I did not anticipate that I would be met with your obnoxious attitude. Whatever is going on in your life, you keep it at home. We are just shopping and making a purchase, that's all. Zero stars for you."

"This location is the most unreliable unprofessional pharmacy in Cleveland. And to think it's biggest profit comes from Cleveland Clinic and the community of Fairfax to Saint Clair. They never tell you the truth about your pickup time , never answer the phone , never come to the drive thru window , lie about delivery gives to the wrong information about your medication . They will LIE to you just to quote you . Nobody at this location has any ideal how to be professional. I am so done with these so called pharmacist they get paid to do nothing but lie . Rite Aid you should be ashamed. Close this location or fire and hire a entire new staff"

"Do not go here. They refused to honor the new price with GoodRx. The pharmacist himself told me that they are losing money and insisted that the price quoted by GoodRx was incorrect. He claimed he already knew it wouldn't work, so he wasn't even going to try it. Guess what? He eventually backed down and entered the new code I provided, and the price matched exactly what I had told him. He didn't say anything at the moment, but later, he threatened to write a note saying I can't use GoodRx anymore. I wasn't sure what he meant, and it wasn't a very pleasant experience. Honestly, if you are losing money, just don't contract with GoodRx. Also, the pharmacist has nothing to do with how much GoodRx is offering, as he is on the payroll with RiteAid, unless he owns that pharmacy, which I highly doubt."

"I wish I read to the reviews before This is the worst pharmacy I have ever been to. What a horrible staff. I called them 10 times over two days to check if my prescription was ready, they answered one time and made me hold for 15 mins without answering. So I had to go to the pharmacy and it wasn’t ready even though my prescription was sent two days ago. Went another time and still it wasn’t ready and when I asked when it’s gunna be ready the female pharmacist there rolled her eyes and said I don’t know. Wow acting like medications aren’t important for patients and that it’s okay to just delay the ‘prescribed meds’ Stupid, rude and ignorant."

"Honestly, if I would’ve known that they were unprofessional, I would’ve got my medication sent to another location. I’ve been trying to get a hold of them for my prescription for the past few hours so I can come and pick it up. The lady claims that they will give me a call or text me when my medicine is ready. I still have not gotten anything all day. I’m not getting any of my medication sent here again nor will I be purchasing anything from here."