Kroger Pharmacy,

1510 Covington Ave, Piqua, OH 45356, United States

"One of the worst pharmacies in Piqua. They don’t refill prescriptions on time and CONSTANTLY push back prescription fill times. I have to call them and tell them to refill my prescription, otherwise it just sits there in the “filling prescription” stage. Absolutely ridiculous and unprofessional. Would highly recommend others to find a different pharmacy because this one does not care about the customer whatsoever."

"I usually have a bad experience here but today the lady named Pam helped me . She got my medication ready in A reasonable time and was polite . My one star turned into 5 stars because of Pam."

"If I could rate zero, I would. I had an appointment for me and my daughter at 4 o clock. I showed up at 4:08, and sat there trying to register on the machine,which lags horribly. The assistant walked out ,and I said hi I have an appointment for me and my daughter for the flu shot. She blankly stared at me, looked down at her watch, and said " yeah 4", to which I said, I am only a little late. So she says yeah but there's a 20 minute window in-between appointments, and we are booked up, mind you there were only an older couple sitting there. So then she says I'll see what she says, and walks off, comes back and says " yeah ,you'll have to reschedule, or try to go through the pharmacy. I've had my flu shot before, and they are relatively quick. So yes I was upset because 8 min??? I just think that is absurd. And she was so rude and didn't need to be. To blankly stared at someone and look at their watch like I was coming in two hours late trying to get in. Yeah I won't be making an appointment there EVER again. THANK GOODNESS."

"Getting worse and worse. Was just told they have been using an insurance that I haven't had in 8 years for everything. Even after updating my insurance information for what seems.like every 6 month. Like how? I was told to come back in 3 hrs to get my meds . I've been burned by that before so I called only to be told that they are out of stock and wouldn't be able to fill it. Like this place is falling apart."

"Today my service was surprisingly fast, only waited in line for a total of 15 minutes. There was 3 cars ahead of us and they moved very quick. They had everything ready as requested. Honestly, service is usually extremely slow and I often don't have the right medicine ready. I'm also disappointed they no longer match prices. Today I can say that Kroger's did a good job."