Auntie Anne's,

4289 Belden Village St NW Mall, Canton, OH 44718, United States

"My pretzel was fine but the staff needs to be replaced…"

"This review applies to all Auntie Anne's. Their product is no longer edible but they think we're all willing to pay the price of an entree for a snack. The pretzels no longer resemble pretzels in texture or taste. I won't even go on. It all disgusting and the prices are unreal. The squirrels at my house had a treat - wait let me check if they ate them!"

"I would give a zero if I could. I would never eat there again. The pretzel dogs are always burnt and so hard. Not to mention the manager there is ABSOLUTELY HORRIBLE. She is so rude and yells at her employees. Disgrace that Auntie Anne's employ this kind of people"

"I went to this location at 5pm, after picking up some chickfila I was wanting a pretzel. So, I go to the counter and the girl working their got noticeably irritated that I wanted a pretzel. It was like a scene from the exorcise, she starts mumbling to her self about how all the customers do is waste her time, etc. She did this incoherent mumbling about how "these customers... blah blah blah". (she might have been slow but that's okay). So, I asked her if she was okay, I was genuinely concerned about her health. After she snarled at my response, i politely excused myself and walked away and didnt buy anything."

"Ordered on the mobile app. I arrived early and informed employees I was early and it was okay if my order was not ready. That I would wait. Girl behind the counter said she never received the order and asked if I sent it to the right location. I pulled out my phone and showed her the recipient to which she rudely replies "if it didn't come through, there's nothing I can do." Seems a little unprofessional to tell a customer that already paid for food there is nothing you can do instead of finding a solution. Any how, I eventually did recieve my order and thanked the employee for her service. She did not say thank you and gave me a dirty look instead. Somebody needs to teach these girls customer service. I will not return."