Kroger Marketplace,

7625 Sawmill Road, Dublin, OH 43016

"Don't be fooled by their.$30 off $175 digital coupon for delivery. Fine print says it applies to Kroger truck deliveries only and then Instacart is the only service available. I tried to change my order to pickup minutes after making it and was unable to, so I am out the delivery fee and tip, costing me $30 more rather than saving me $30. Delivery orders are not done through the local store so they were unable to help me."

"My wife had a bad enough experience with one of their deli employees that she actually called me. I went up there to speak to the employee but was told he was unavailable. I spoke to the store manager who was on shift at that time and he somewhat defended the unacceptable actions of his employee. Although he stated he would speak to Mujud (probably spelled wrong) I serious doubt he will or any corrective actions taken. At this point neither my wife or I will shop at this Kroger location ever again. Very poor customer service!"

"I WILL NEVER STEP FOOT IN THAT STORE AGAIN! I went to the deli to order my lunch after waiting almost 4 mins in front of a staff member I asked 3 X'S if i could place an order. The Male Maujid looked directly in my face & ignored me. I seen another gentleman & asked if he could take my order. I asked him was it customary for staff members to openly disregard customers but he didn't reply. If your looking for a rude staff.this is definitely the place to go!"

"Wanted to buy wine but my ID was expired & I was told I needed either the paper stating it was renewed or an up to date ID. Went in there today with the paper showing it was renewed but was rejected again & told they can’t accept paper at all. VERY frustrating Update: went to a different kroger & they accepted my paper ID & told me they can accept it up to 2 weeks from when I got it lol"

"The store is organized but they never have enough cash registers open. Also they always have same employee helping with bagging at multiple registers. The cashiers act angry at customers for not helping bag groceries. I feel bad for the cashiers but I never bag my groceries to make a point that its not my job and they should get mad at their managers for not scheduling enough baggers. The management needs to schedule more people at registers and for bagging."