The Home Depot,

2811 S Arlington Rd, Akron, OH 44312, United States

"If I could give zero stars to the customer service department I certainly would. I've called 5 times to inquire about a simple hand rail only to be put on hold and then hung up on or disconnected. Not even to mention the level of rudeness I was met with each time! Get it together customer associates and at least act like you enjoy your job!"

"I like Home Depot as a store, that's usually where I go for hardware, but this particular store has consistently disappointed me. I came in the entrance and walked up to the return counter because no one acknowledged me. I wanted to make a return back on a gift card but the person on the return line didn't really say anything the whole time. I said I needed to make a return and then he just did it, and said it was back on the card, but I wanted it back on a gift card. This was some of the worst customer experiences I've had at any store."

"Actually I completely agree with you. It's one thing to have mostly all self checkout at most of the grocery and retail stores these days, stuff like that is always easy to quickly scan and bag, but at a place like home Depot, most of the people that go there usually need help from one of the main workers even before they're ready to check out. At that place, they pretty much need assistance the entire time they are in the store."

"They will drop your special order off if your there or not. Damage items they are hard to deal with"

"This visit was to purchase supplies for a DIY wall unit project my husband wanted to build. We loved the selection of grey shelving and the staff were very helpful. An associate by the name of Connor, cut all the sections according to our specs and was very accurate. We also purchased paint and fasteners and were in and out within 2 hours. Great selection, great service!"