Once Upon A Child Sandusky

"We came in on a Tuesday evening, there were no other customers in the shop. The lady with glasses almost immediately had attitude and we felt like an inconvenience. They didn’t bother looking through the basket of clothes we had- some still had tags, none were dirty or stained. We were told they had a “strong odor” which was strange because they had been sitting in our daughters closet, for months. There are no pets, or smokers in our home and we don’t allow smoke near our toddler. We wash her clothes in all free and clear, because she has sensitive skin. However, they accepted the pack n play which was stored in the SAME room. It was a very weird experience, I’d rather donate then deal with this again."

"I'll drive to this location over the one in Westlake any day! Friendlier staff when buying a sell and much more clothing in stock. Only complaint is the bathroom changing table was pretty dirty once, but overall it's a great place to shop!"

"Rude staff (with the glasses). After I carried all of my baskets of clothes in, she told me they couldn’t be filled to the top and one basket handle broke and she said the baskets can’t be broke because it’s hard for staff to carry and then proceeded to tell me oh and I can already smell a smoke smell coming from the clothes (without even smelling them) which I am NOT a smoker and I just washed the clothing ! So she wouldn’t take any of the baskets of clothing and they were all good quality clothing and some with tags ! Just very rude all around . I even called the day before and they never once mentioned how full the baskets could be or that the basket had to be newer . I feel she just didn’t want to do her job or discriminating me. I told her I am not a smoker and not even around smoke and she still proceeded to say she couldn’t take the clothes because of it. I’ll never go back ."

"Rude and unhelpful staff. Refused to sell a pair of shoes to us because tag wasn't on them. Meanwhile girl standing next to her was pricing items but not willing to price the shoes."

"Love this location! Staff is always so nice and welcoming! A great variety of clothing for kids and they took a lot of my items when I brought my totes! The staff is always willing to help out whenever you need it as well!"