JCPenney,

4621 Eastgate Boulevard, Cincinnati, OH 45245

"I want to thank Karen and cail for helping me out so much and for saving me lots of money ☺️. The website is not letting me put in my survey on the website but just want to say cail did soooo great for her first customer sooo helpful thanks doll"

"Found a great deal on a woman's watch for my mom. Feels like everything is on sale. Not sure how they stay open. Feels like there's so much clearance, but not really a solid selection."

"Paula in the jewelry department is awesome. Very enthusiastic and helpful through out any of my shopping experience. Will for sure return for future gifts for my wife!"

"Do not recommend going to this location! I picked out 2 sweaters that were advertised buy one get one. Went to checkout and was told they wouldn't honor the sale price. Ended up walking out then decided to go back and show the cashier the sign stating buy one get one for the item I wanted. The sign clearly had the type of clothing on it and the brand. Piper tried to tell me the sign has had to of been switched and proceeded to argue with me about it as if I was the one who switched it. I told her there were at least 9 more buy one get one signs located in the same department for the same type clothing. She refused to go with me so I could show her the other signs and told me "I'm a manager and what I say goes" After demanding to talk to another manager she finally gave me the items for the sale price. I shouldn't have to have a store employee argue with me about a clearly stated sign and disrespect me in front of a line of customers. At this point it's not about getting them for the sale price it's the lack of customer service Piper gave to me. Will not ever go back to this location."