Hot Topic,

7875 Montgomery Rd SPC 1127, Cincinnati, OH 45236, United States

"This store has definitely won our loyalty due to the service and friendliness of the whole store.. and obviously my daughters love of it (she views you guys as friends she can't wait to see again:) And wow, they have some cool stuff even for those of use from the 70s/80s... Super cool store!! Down by Build a Bear...."

"Kiwi is a fantastic manager! So personable and just a precious human being. I thoroughly enjoyed my experience with her in the store. She is so helpful and accommodating. The way she interacted with me and the other customers made me feel truly special. She made a mistake with my checkout and called me as soon as she realized it. I came back and she made it all better and gave me a little bonus as an apology! The store has a lot of inventory! I was surprised at the plus size clothing options. Would definitely return to this Hot Topic, even though it's not the closest one to me!"

"The staff is really friendly and always welcome to help you out. I had to return, not one but twice, for a size change and they were eager to help me as if I was new customer about to make a new purchase. They made my experience great."

"The staff is always friendly here and greet you right away. Every time I have visited, the store has been well organized. Also I haven't had any issues with online store pickup orders being ready. One occasion they even helped order an item that wasn't in stock in the store and had it delivered to my house."

"If you spotted me in Hot Topic then you know I was shopping for someone younger than myself. I was greeted at the door with a friendly offer of assistance. I must of looked out of my element. Still, there shirts were $10 cheaper than Spencer's next door."