Macy's 7875 Montgomery Road, Cincinnati, OH 45236

"Went with my elderly grandmother to taker her for a makeover at clarin’s inside the macy’s store. The woman at counter told us she wasn’t doing makeovers today and we would have to come back another day. I told her we had driven a long way and it was the only day my grandmother could get out. She said a manager would come help me with my issue. A manager by the name of Mary came out and said no makeovers today. I explained the issue with coming back and she told me “if we don’t take our old N word out of her store she was gonna call the cops”. I couldn’t believe she use racist language on is for zero reason. If this is the thos of people you have representing your brand then you may want to reconsider your business model."

"Recently visited Macy's and had a fantastic experience! Found great deals and the ideal location made shopping convenient. Loved having food chains and other stores nearby for a well-rounded shopping trip."

"Macy's is a well-known and popular department store that offers a wide range of products for fashion, home decor, beauty, and more. One of the great aspects of Macy's is the vast selection they offer. Whether you're looking for clothing for men, women, or children, you'll find a diverse range of brands and styles to choose from. Their website is easy to navigate, and they often have excellent online deals and promotions. Macy's also frequently offers free shipping and returns, which is a convenient feature. Additionally, they have a user-friendly mobile app that allows for seamless browsing and shopping on the go. In terms of customer service, Macy's has a reputation for being helpful and accommodating. Their staff is generally knowledgeable and willing to assist with any questions or concerns you may have. Returns and exchanges are usually smooth and hassle-free. Lastly, Macy's often hosts sales events and promotions throughout the year, such as their famous Black Friday deals. This provides opportunities to save money and find great deals on a wide range of products. Overall, Macy's is a trusted and reliable retailer that offers a vast selection of products, great customer service, and frequent discounts. Whether you shop in-store or online, Macy's is a go-to destination for many shoppers."

"It's pricey but selection is decent. They have a "Backstage" area which you should check out first as it's much cheaper and same quality but things change daily."

"Actually a really nice macys with large selection and wide variety/range of products. It is a busier store and you’ll have to wait for some service."