Betsey's Boutique Shop 235 South Main Street, Springboro, OH 45066

"Bought 2 sweaters at the local Vintage Market Days booth - no receipt was text. Mistakenly double charged (realized after checking my account at home). I get it - mistakes happen but it’s 25 mins to go back, so that’s annoying. Explained the situation to the lady that had checked me out earlier. As she looked at her records, I tried to make small talk giving her compliments on her clothes & workers. During this she lets me know she’s the owner. NOT ONCE did she apologize for the situation or my inconvenience. Overall, she came across rude & as if my business did not matter. I would think an owner would have at least admitted the mistake. Unimpressed."

"Bought online, a few items, the sweaters were perfect and very soft. Only reason for 4 stars was due to paying to return shipping items for return/exchange, and no in person return options."

"I ordered twice from the website and both times things were off with items. I wear medium in tops. My first order contained a blouse. I checked their sizing guide and according to that I am a medium. The blouse that I received was labeled a medium but in reality it looks like an xl. There is no way the blouse is labeled with the correct size even for a loose fitting blouse. My second order contained sweaters and the side stitching was poor quality. The one sweater has white stitching in color block areas. The listing is now gone so I can’t check to see if it was supposed to be like this but I don’t remember seeing this. It looks odd. The second sweater’s side stitching isn’t aligned correctly. I switched to boutique shopping for quality items that would last and to support small businesses. I’m fairly straight forward with my sizing so I didn’t think their zero return policy for online purchases would be an issue for me, but I was wrong and probably won’t be reordering. I did receive other items that were fine in quality and sizing, but at this point it feels like a gamble ordering from here."

"Dress doesn’t fit. Naturally this is online shopping and the owner won’t take it back, won’t even budge. So now I have this really expensive dress and can’t do anything with it. The owner was very dismissive. I had another order on the way that I tried to cancel and they would not let me. As it turns out, this doesn’t fit and I can’t return this either. My opinion, stay far, far, far away from this Boutique."

"I frequently want to order online from this boutique and others that are similar, however their return policy is a deal breaker. Merchandise must be returned within 14 days of receipt and they only offer store credit, no refunds."