Butler Behavioral Health Services Hamilton Counseling Center

"I have been going here for years and they all deal with a ton. So many rude and disrespectful people that think everything should be about them. For them to be called lazy and not answering the phone are those that think everything should be about them. For you all working there I appreciate all you do and I've seen wat u go through and I truly thank you and misery loves company."

"I was ordered by the courts to go here for mental health since 2022 and it's been practically a year since. My biggest complaint is trying to get these people to answer the phone when rescheduling my appointments. I've seen the ladies first hand. One is fat and lazy the other seems like she's a beaut but she has mental issues of her own. Idk if they just tired of answering the phone or they just don't want to but it's very concerning when I among others are trying to contact righteously and getting no response results. I don't want to quit going but if it's a sham then I will. Because I do not want to be taken advantage of. If mental health is serious then do your part if not then I won't bother to. My therapist is very nice. It's the front staff that don't want to answer when called"

"This place is a complete and total joke! Good luck getting them to return your calls even about something as serious as medication. No one here genuinely cares about mental health. No one shows any sort of urgency to address your needs. It's just a job to them. Every single employee at this joke of a clinic should quit. This place is living proof that even "mental health professionals" don't take mental health seriously. Go somewhere else!"

"My son had went to butler behavioral for a year or so the whole time they treated my son very poor. The therapy was not encouraging and the dr was not really concerned about the care or getting to know my son. He had stopped medicine and became very aggravated with the dr and staff. And they absolutely didn’t try to go ahead with helping him. Said he doesn’t want treatment. Dealing with people with needs. Very poor care. Only one that even considered to be nice or helping was a receptionist that sat on the right of window."

"This place is an absolute joke at getting you set up with any kind of care. They go for case management first which would be fine if it eventually lead to a therapist, but after 5 months of waiting I still haven't gotten one. Also my case manager missed a meeting and I haven't heard back in 1.5 weeks about scheduling an appointment, so any sort of care from them has just dropped off the face of the earth. You can't do this kind of stuff when your patients' lives are on the line."