Comfort Inn & Suites Middletown - Franklin

"The smell of marijuana was terrible, the tv didn't get many channels, we only got 1 wash cloth. There wasn't much breakfast."

"Update: I stayed here again for two weeks. Same friendly, accommodating owners. They continue to update and make repairs; I noticed several items that I had mentioned before to them had been fixed. This time they replaced my refrigerator which had built-up excessive ice in the freezer. Housekeeping was always asking my wife what they could do to make her stay more convenient and enjoyable. A+ for attitude here. I stayed a week at this typical 2-Star hotel and up to three years ago it was an aging Holiday Inn Express. However now it is a refurbished, clean, comfortable Comfort Inn & Suites. The management works hard to keep this place in top shape. The beds are very comfortable, supportive with foam on the top. Water pressure is high with plenty of hot water and there is an exhaust fan in the bathroom to remove the fog. The hot breakfast is decent with egg patties and sausage, waffle but they have fresh scrambled eggs and sausage on the weekend. The HVAC worked well. They have a policy of replacing towels and linens every three days but will do so more frequently if you request. This is a good option if the hotels in SE Dayton are full, only a 10 minute drive to the Miamisburg (Dayton) Mall from here."

"The inn had the basic amenities and was well maintained. They charged me 40 dollars for a 2 hour extension even though the demand of rooms was not ro high. The location is good."

"Nice clean rooms. Friendly and helpful staff. Quick check in and out. Handicap room was perfect for mother in law. Our rooms with 2 beds were ok. One bed was a bit close to the wall, so getting in and out was difficult. Rooms were clean and comfortable. Good wifi. Nice big TV. Morning breakfast choices were typical self-serve. Overall I enjoyed the stay and would stay again. I did notice the indoor pool was open for use but didn't try it."

"There is an active homeless encampment right off the edge of the parking lot. All that needs to be done to eliminate the encampment is to clear out the honeysuckle bush that has been allowed to overgrow the Comfort Inn property. The adjacent properties are clean. Comfort Inn's placement of signs exempting themselves from responsibility for items stolen from the customer's vehicle is a cop out compared to proper grounds maintenance, and Comfort Inn's lack of grounds maintenance invites theft and vandalism of customer's property. The overgrown area is also a disaster to the ecosystem because there is a drainage area parallel to the encampment. Inside the encampment is piles of trash, shopping carts, and mattresses, (You can guess what else!) I'm sure this trash gets washed into the creek with every rain. (Please see the attached pictures. The mattress is right off the edge of the parking lot. The shopping carts are behind the dumpster enclosure and all along a privacy fence that only adds privacy to the encampment) Even though the motel itself is okay, i will not patronize this location again until the bushes are cleared and the trash is cleaned up."