DICK'S Sporting Goods 7850 Mentor Avenue, Mentor, OH 44060

"The customer service in the shoe department is disgusting. So sorry to bother the employees for sizes, I didn't realize they worked here for free."

"Was here at 7:20PM Sunday Dec 17th. Matthew and Joey were a great help getting my ping pong table into my van. Not an easy fit, but they assured me they’d stick with it til we figured it out. Great couple of guys; hope Dick’s will reward them!"

"Always a great selection. Love the golf section"

"I recently visited this store with my daughters. I was so happy to see that they had so much variety. The workers were all very helpful and happy. We will be shopping here again."

"Went in the store to look at bikes for my kids for Christmas, selection was poor and was told we would have better luck ordering online. Went home and ordered two bikes online, one was available in the store and one was not. Within a few hours, a voicemail was left for me stating the bike would be ready within a few hours, that it was already assembled and all they needed to do was pull it off the rack and inspect it and would have it ready within a few hours. I did not go pick it up that same day, but went to the next day. The bike was not ready at all, the bike area was an absolute mess with paperwork all over the floor. Multiple people walked by and didn't help, and finally we got help and the paperwork was lost. The employee was more concerned with locating his lost phone instead of helping us. Random blank paperwork was provided to fill out, and it was clear that we were a huge inconvenience to the store employees. I do not believe the bike was inspected at all, despite the voicemail indicating otherwise. This was an absolute mess and is unacceptable considering how much money we spent on these bikes. I am less than impressed with this location."