Vista Psychological & Counseling Centre 1201 South Main Street, North Canton, OH 44720

"Went for testing to find a proper diagnosis and every time I call for my results they “need another few months.” My testing was in Dec of 2022 and it is now the end of Sept of 2023 and still do not have my results. I have already paid the bill so that is not the problem. I do not recommend Dr. Jason or Vista. What a waste of time, money, and energy!! The amount of unprofessionalism and lack of care here is astonishing!!!"

"The person testing me was nice and all, but I was given a schizophrenia diagnosis over an autism diagnosis because I "scored TOO high" on the self-report portion. Specifically through genetics, and by ignoring the family history of autism symptoms I provided. My family has no signs or history of schizophrenia. The only aspects of schizophrenia I share is the disorganized thoughts and paranoia, which can just as easily be attributed to the trauma I've suffered in early childhood. Furthermore, schizophrenia is extremely rare to see as young as four years old, and I was showing signs of autism before that - especially the sensitivity to loud sounds, stimming through various means (including arm flapping), and repeating certain words. None of these went away in teenage years or adulthood, I just got better at hiding it. Others may have better luck, but this is the second time I've left Vista feeling my testing was not done fairly or with all the information considered. I will be seeking a second opinion through another agency and will not be returning to Vista. I can't speak for others, but I personally no longer trust the staff of this establishment in their ability to hear out their clients fully and clearly."

"Don't go here - I was sent articles to read as homework then quizzed on them during sessions. The articles were my counselor not the person assigning them, at that point. It was obvious I was just a paycheck to be collected. When the phone session would start, Mike would ask what was new and Id talk a little about my day but whenever I tried to go deeper and talk about things in the past/childhood, I was told I was moving too quickly for the process and was shut down immediately. Then once I would just say "well nothing really happened today" he would end the session and say well reconnect next week then, but bill me the full hour. I stopped seeing him before I ever was able to get any help or open up about anything even though I saw him for about 3 months."

"I went in this morning to see what would have been my first visit with “my Councelor” and she was standing at the front desk speaking very degrading to the front desk clerk. This is not the kind of person I feel would be compassionate and helpful in guiding someone, me, already experiencing hard times. So I told the girl at the front desk I don’t think we would be a good fit. I was very disappointed as I have already waited too long to get some much needed help. I feel bad for the front desk clerk and for the clients that this person is supposedly helping."