NOMS Southwest Orthopaedics Inc - Parma 6820 Ridge Road, Parma, OH 44129

"After explaining to a Dr. Mary Anthony that I've been having issues for one year on my right foot/leg they come in and ask me what the problem is with my left foot. Corrected them and explain again and they order a test without even looking at the correct body part. Upon inconclusive test that even the specialist who ran it said it seemed like a waste Dr. sets up a 6 week checkup because I "seem fine." This doesn't even include the fact that I called up the nurse practitioner post appointment asking what the test is suppose to show for my bum hip and she goes "oh that's a completely different problem then the one the drs looking at, we'll have to setup a separate appointment for that" and then never did. I've heard other doctors here are decent but consider other doctors if you get this one."

"Been calling for 2 days now. They won't even answer the phone. Terrible service."

"Don't get hurt around the holidays or if it happens to interfere with the doctors vacation because you won't get proper care. Also don't dare try to have any input into your care or contradict the doctor because he'll get mad at you and won't even give you any going home instructions."

"I’ve always thought this place was a good practice. I’ve used Mary Anthony for injections. It’s been since 2016 that I saw her last. I called today to schedule an appointment and I was told that I was not able to see her or any other surgeon there. I was told I owed $69.27 from 2016. I asked if I could pay it now and I was told that I said that back in 2016 and never paid. I explained that I had to have forgotten, it was a bad year, my Dad was diagnosed with only 9 months to live; I haven’t seen any documents since then to pay that balance, it’s not even on my credit report. So I was turned down for help over $69.27. How humiliating and what a bad look for this business. I was more than prepared to handle the amount owed. I just needed help, my knees are bad. My family has gone to see her and now they lost their business too. I’m really upset about this."

"Our son broke his arm during a football game. Southwest accommodated us and my son was seen the morning after. Dr. Schell was very good at explaining the x-rays and next steps in treatment. The supporting staff at both locations were very friendly and courteous. While the broken arm itself was not a good experience, the orthopedic treatment was."