Kroger 801 North Houk Road, Delaware, OH 43015

"This Kroger has gotten so bad in the last few years. There is consistently long lines to check out and seems like lots of staff just standing around watching customers feeling very rushed to check themselves out. Staff need to choose better times to restock items and pull online orders because there is not enough room in the store. I just feel that this Kroger can’t accommodate a growing Delaware and for the amount of money I spend there I shouldn’t have to scan and bag my own groceries"

"Frustrating today at self checkout. 2 items did not ring up with the reduced prices on shelves. When I asked for assistance, I was informed that those were for digital coupons only & I needed to have the Kroger ap on my phone. I told her I do have the ap, & showed it to her, then she said I did not have Kroger wifi on. Good Lord. So I did get the reduced prices, but I had no idea they were for "digital coupons" only. Buyer beware."

"1 Because I can’t give zero. If you’re going to make me check myself out can you at least have someone directing traffic so there are actual lines? Also, I appreciate the baggers but would also appreciate if all of my stuff made it into a bag so that I didn’t have to make, yet another trip, to stand in line again and fix the mistake. Do better."

"This is my daily and weekly grocery store it’s just next home. This store has the basics, good products but I wish it has variety of groceries like the kroger market place, also customers service in western union desk the personnel should be fully trained especially sending money to other countries when the customers mention I want it in the local currency it should be like that not just saying USD it’s fine and I’m explaining why it’s not fine: 1). Many countries do not have large amounts of USD in the pick up area and what happens is the receivers may pay more for services or have to wait a little longer as a week or more to get the money. Now why I like this store: 1). Has a clinic. 2). Pharmacy. 3). Bakery. Basically the basics that you need. That’s why we are rating ⭐️⭐️⭐️⭐️ We were going to rate it ⭐️⭐️⭐️ but we have to be fare, customer service catchiers etc. they do a good job, about the western union it’s all about communication and a bit of training however they where friendly and happy to help."

"Standard Kroger, Nice Starbucks area by the deli selection. Seemed to be well stocked. My only real issues I wasn’t able to get online via Wi-Fi or carrier to use the app. I have Spectrum mobile for ref."