Eye Specialists of Ohio

"Tried to schedule an appointment for an eye exam and was told by the receptionist "we don't do that here." The website and insurance say otherwise..."

"I had cataract removal scheduled for 8am and arrived and filled out paperwork before 8. I was told the appointment would take about 11/2 hours. Closer to 3 hours until I was able to leave the office. It seems several appointments were made at the same time and I was one of the unfortunate ones that had to sit in the waiting area becoming more and more frustrated and nervous because my appointment was 2 hours late! I read the follow up instructions and was told to use 2 drops as soon as I got home and then as recommended. I went to the pharmacy I’d written in my information and there was nothing. I called another pharmacy of the same name in an adjoining town and again, nothing. I called the doctor’s office and was told I could pick them up the next day. I won’t go there again and will certainly never recommend them. I’m really aggravated."

"I have had excellent service by dr. Egolf and all the staff!! Had problems after cataract surgery and they went above and beyond normal duties to try and correct the issues! I’m still receiving treatments and on my way to recovery"

"I arrived at 920 for a 945am appointment it was 1045 before I was taken back to be seen . Seems they were over booked or something! The waiting room was not clean to be that early in the day time. What I did notice about the staff although they were friendly with me and other they didn’t wear gloves or clothes the equipment before or after usage. I didn’t have a bad experience at the Portsmouth office compared to some they just need to have housekeeping person on hand and probably e vest in gloves for the staff as well as hand sanitizer."

"I took a family member to the office in Portsmouth. The lobby was filthy and smelled really bad. The chairs in the waiting room were so dirty I didn’t want to sit in them. The staff was very nice how ever they did not clean or wipe down equipment after each patient and touched my family members eyes and face without gloves. I seen only one person use hand sanitizer. I would not recommend this place."