The Jewish Hospital - Mercy Health Orthopaedics and Sports Rehabilitation, Rookwood

"Going to leave a more thorough review again because Jess deserves it. The amount of work and effort and obviously patience due to the nature of the job but everything that she can do to help she does if you are lucky enough to schedule with her do not lose the opportunity"

"Mercy Rookwood PT and especially Jess, have been vital to my daughter’s and my own health! Caring, knowledgeable, and always friendly, they make coming to PT enjoyable. As someone with complex issues, she takes the time to listen, research and treat us with the best care we have ever received!"

"If I could give 0 stars I would. The nurses here are absolutely awful. It seems as though all the meanest, incapable of communicating, biggoted health care staff all somehow managed to find work at this hospital. One of the nurses told me that, and I quote, “I would end up alone and desolate if I continue on the path I’m on” whatever that means? I was really scared coming in and not only did they make me more anxious and upset but literally did not communicate with me unless I asked them questions. As I was on the verge of vomiting, I heard all the nurses out in the nurses station laughing and talking about their personal lives when I had asked the first nurse who came in to get me something to throw up in. It was freezing cold, I asked for a blanket twice and never got it. I felt like I was in a prison cell, just a deplorable experience. I asked for a doctors note for work and called the next day to see if it was still there, as it slipped my mind to pick it up the day I had originally called about it, I was sent back to the nurses station on the phone, and the same nurse who was spewing obscenities at me on the day I came into the ER, told me in the MOST AGGRESSIVELY RUDE way that the note was going to be rewritten because it was my problem that I didn’t come in the day before I got it, so I would have to wait because they were busy with more important tasks. Uh ok? Totally fine. You don’t have to be a ragingly rude about everything miss. I wouldn’t recommend this hospital to my worst enemy. I will never come back here. And I will never forget this horrible experience. Truly hope I never have to see anyone who works in this hospital ever again. The way I was treated was so beyond wrong I can’t even begin to explain. Never, ever come here. You’d be better off dead than anywhere near this place."

"My daughter and I went in for an evaluation after being involved in a major car accident. They saw us almost immediately and all of the doctors, nurses and staff were wonderful. They showed true care and concern for both of us and made us feel comfortable and at ease. If we ever had another emergency I would definitely go back to this hospital."

"This was positively the WORST medical experience I have ever had! The doctor cut into my hand without waiting for the anesthesia to take effect and told me to deal with the pain. BEYOND hideous! I would not send my worst enemy here for anything. My pets receive better care at the vet office. Don't do it - drive to a better place."