Kettering Health Huber

"Sari the lady that checked me in at the front was very rude. I don’t know if she is having a bad day or overworked but there is no excuse when you’re already feeling bad and trying to get care."

"I went to Huber ER at 200 for a fall injuring my left hip. This was Friday 2 people in waiting room. 1 person aT the window. I signed in and 5 people came in after me, 1 lady came in with chest pain and went straight back understandable The triage nurse left for quite awhile so the person in front of me and the 5 behind me were left waiting for at least 45 mins. My wait was over 2.5 hrs and I left . I was an ER nurse for 40 years I understand waiting in an ER but not checking g on you waiting room My pain was 9/10, I could t put weight on my leg I al.ost fell in the lobby. Your staff saw it. An Xray would have speeded this process along .when I left I still had 1 person in front of me, I knew I would have 2-3 hrs more and I couldn't sta d waiting a.ymore. but I won't return to this ER again and may stop using Kettering all together!"

"I went in with a sore ear and I couldn't hear out of it. They found an object in my left ear and probably removed it. Staff was excellent very knowledgeable and I actually had a good time laughing with them."

"Started off ok. Problem was potentially not a good outcome for my son and if a test came back positive he would have needed surgery. Waiting for test to be done, was talked to rudely when asked to go back. As soon as test was ok, we waited for 3 hours for lab results. No one came in until I went to desk and then called to ask if lab results were back. Ugh! Should be get in and get out unless there is a bad patient."

"Today I had to go to the ER at Kettering Health in Huber Heights because of shooting a 2” Finnish nail up my my finger up between my knuckles. Only the head of the mail was showing. From the time I walked in the door I was treated like I was the most important person in there. I wish I could remember names. I was very pleased with my treatment. Thank You all so much for the great care……. Nick Reichert"