CVS 921 Lila Avenue, Milford, OH 45150

"This was my 1st visit to this location. I needed help to find something and Harley was very friendly and professionally helpful!! Then she helped me checkout, also. She was still learning how certain things worked on the register so her co-worker (I think it was Nicole) came to help if she was needed. Store and restroom were clean."

"Never open at convenient hours and they have serious staffing issues. Seems to be a chronic issue with CVS in general lately."

"Come on CVS. Can't get help at the pharmacy right now to save our lives. Both are pretending that they can't see us. Thanks to the nice girl that was doing stock, appreciate you."

"My recent visit to CVS Pharmacy left me with a sense of disappointment and frustration. Despite the prominent sign proclaiming "walk-ins welcome," my family and I found ourselves facing a less-than-welcoming atmosphere. Upon entering the pharmacy, there was not a single person waiting in line, and the absence of any other customers should have made our experience swift and efficient. However, that was far from the case. The pharmacy technicians and the pharmacist on duty appeared noticeably annoyed by our presence, which immediately set the tone for our visit. The lack of professionalism and customer service was evident throughout our interaction with the staff. Instead of the expected courtesy and willingness to assist, we were met with indifference and impatience. It seemed as though our very presence was an inconvenience to them, despite the sign outside suggesting otherwise. Furthermore, we had arrived at the pharmacy a day after seeking walk-in service. While we understood that walk-in availability might not always guarantee immediate service, it was frustrating to have our time seemingly disregarded, especially given the absence of other customers. Overall, my experience at CVS Pharmacy was far from satisfactory. The lack of customer service and the apparent annoyance displayed by the pharmacy staff left a negative impression. The disconnect between the "walk-ins welcome" sign and the actual experience was disappointing and frustrating. I hope that CVS Pharmacy can improve its customer service and ensure that all patrons feel welcome and valued during their visits."

"I was concerned about the CVS Pharmacy service so I switched to Walmart. After comparing the service between the two, CVS is a dream in comparison. Since my initial concerns CVS has gone out of their way to ensure the best possible service. I am impressed with the way CVS has turned around my initial perception."