Kroger Marketplace

"One of the worst stores in the area. Nothing is fresh. I have had to throw away more chicken than I can tell you because it smells horrible and I don’t dare feed my family with it. We have bought several different types of potato chips and they are stale. I bought a quiche and it was bad. loved chicken sausage that we were buying and they decided not to sell it anymore and the same with the Mac and cheese we were buying. Nobody seems to care about their job. It’s awful! If I could give it zero stars I would."

"As I did self checkout, a Caucasian female employee came up to me and in a rude tone asked, “Ma’am, did you forget to scan the item underneath?” I looked at her and said “I scanned it. Do you need to look at my receipt?” Then she said no and walked away looking frazzled. If you have to question customers, perhaps designate an employee to watch the customers and check receipts. Otherwise, change the tone and approach when asking a customer about their items. Obviously, self checkout is being implemented across the board, so do a better job in watching customers and checking receipts if you feel the need to question."

"Why don’t you post your employees well enough to be able to staff your store? Prices are plenty high enough and it takes soooo incredibly long to check out. No baggers, just 1 cashier that was working so hard to take care of people. Many items unorganized and a mess to find what you are looking for. Things have really gone down hill at this store."

"So you take away our the water refill that I was happy to fill myself. Now you have the prepay jugs that crack and spill. Now that we have to get a ticket from the front desk. Today the customer service blonde girl barked at us with a "Yip?". I'm sick of it, I am not even that formal of a person. How hard is it to say "Hello" or "Hi". She then barked at us to go right back to the prepaid water to get another ticket. I am assuming people are stealing water and that's why they had the rule change. Beavercreek water is so calcified it's undrinkable. The rudeness was the last straw. I don't usually go to Kroger. They raise the prices and act like they are giving you a sale. Grocery items are not places logically. Cream of wheat belongs with cereals. Hand cream belongs with lotion. The isles are very narrow so that if one stops they block the whole area."

"This was my go to Kroger until I moved to downtown Dayton. Really enjoy the layout of this Kroger too. They are usually well stocked and also have friendly staff. Fair warning if there is ever a snow storm or adverse weather that make people run for bread and milk, THIS ONE IS A MAD HOUSE. the only negative thing I have to report is the parking lot is hard to navigate."