Penn Station East Coast Subs 1464 North Main Street, North Canton, OH 44720

"Gave this store another chance. Worse than my first visit. Severely understaffed on a saturday. Two people working . People were waiting a half hour to an hour for their orders . Went from two stars to one. The one worker was busting his butt but he was overwhelmed. Food was good. Fries excellent. Poor rating due to service. First time there. Told the cashier this. She said to let me know when I was ready, turned her back towards me and leaned on the counter. She then started small talk with the girl on the grill. While I had some questions did not feel the cashier was receptive to giving any help. After ordering I did not know how their system worked. Saw a woman at the end of the line getting her food. Noticed a sign saying food pick up. Answered my own question. Made my way there. Found the guy running the fry station to be pleasant. Like I said, the food was good. I just don't want to upset them by going in and ordering."

"It was my first time here, and I loved it. The food is excellent and the staff is super friendly and helps me through the menu."

"The manager Tiffany is really rude. We had a small problem with our sandwiches and she laughed at us and told us to call corporate. I’ve worked in food service before and the amount of hatred this lady has towards customers is so unreal. Will NEVER be going here again. The company should be ashamed to have employees like that working for them."

"The amount of toppings in the sandwiches was underwhelming for the price, but the flavor was good. This particular sandwich was supposed to have double steak, if that's double I'd be concerned ordering it with the regular amount."

"Mixed opinions on staff & food quality. First time visit for a take out order, 40 minutes before closing. Staff: two workers, one pleasant, one not so. Order needed a roll to be cut. No knife. Guess which worker had already stowed away all the equipment for the night. Friendly worker had to reset the workspace then food was promptly received. Quality: toppings were good but the bun was not enjoyable. It was moist & fresh (good), however also dense & chewy, remininscent of a bagel. After the first couple bites, discarded half of the bun and just ate the sub open-faced. Not the food experience that was expected."