Taco Bell

"Worse Taco Bell experience ever! When I walked into the restaurant 3 different employees we're seated in the dining area all spread apart on their phones. No activity behind the counter whatsoever. I stand there waiting to order, clearly looking around for an employee. I finally looked right at the closest employee and said hello. She looked at me like I was bothering her and said "yes?" She begrudgingly took my order while the other employees stayed on their phones. Upon completion she threw my quesadilla on the counter and didn't say a word. RUDE EMPLOYEES WITH TERRIBLE ATTITUDES!! Worse location by far"

"If I order something, I shouldn't get ingredients in it that do not originally go in it. I order a chicken quesadilla and it had tomatoes in it. There is no option to say no tomatoes on the app."

"There wasn’t a large line outside but decided to eat indoors - we have two people ordering a small order .. took 30 minutes to get food. I asked them to just cancel the order - then they said they were just finishing it up. Never seen a Taco Bell operate this slow - something’s wrong."

"Final verdict: this tacobell is good now! Certainly not perfect, but not faking being closed anymore. A trusty, reliable tacobell. Which is all I wanted, old review and updates posted below to explain my frustration. This is the worst tacobell in Cleveland, never open and the food is absolutely garbage. Go to the Broadview location. They are at least open. UPDATE 1/9/23: Tried them out again didn't include all of thr items in my mobile order and lied about the straws being in the bag. UPDATE 1/18/23: After another unfortunate attempt to order after 8pm failed I once again submitted a complaint to the taco bell website. This time I got a call back from the manager the next day to address the late night issue! I went back the next day at 8pm and they are now open late nights as they are supposed to be again! Apparently the late night staff has been "reorganized". My food was fresh and hot! I hope this tacobell becomes good again! Will add more stars back with consistency. Update: 1/23/23: Very disappointed in the food and very mid service. Was greeted with a 5 items or less which is understandable I guess. If you wanted a party pack you're out of luck. Fortunately my order was under this restriction. I have to say I was extremely disappointed in my cheesy Gordian crunch. Literally had one small scoop of meat at one end of the taco the rest was all damn spicy ranch! This place has always been light on the fillings but just not putting any in? That's a first. (Photos included) Disappointed yet again. Update 3/1/23 It seems that whoever is in charge of this taco bell finally figured out who was doing all this night time shenanigans and fired them. Recently they have been well staffed and I have seen new staff there the past few weeks. Either way the food is improving and the service is as well. Not perfect but much better!"