Mount Carmel Grove City 5300 North Meadows Drive, Grove City, OH 43123

"I'm a medical student rotating at Mount Carmel and I want to bring potential patients' attention to a very concerning issue at this hospital. It is the most understaffed facility I have yet to work in. They have replaced a large percentage of nursing duties with virtual online nurses using cameras in each patient room. These nurses are not even on-site. One cannot appropriately care for these patients virtually. That's why they are hospitalized. I have repeatedly seen poor care of my patients as a direct result of embracing this shift to boost hospital profit. You can routinely walk down floor halls without a nurse in sight with patients calling out & many alarms going off. There have been multiple times the patients I've been working with have been left to sit in their own urine and feces. I've tried to pitch in and do what I can in these situations. Almost everyday I've been at this hospital there have been patients who require a higher level of nursing care and monitoring as ordered by their physician, but either don't recieve it at all, don't recieve it for a day or two, or we are told by nursing staff that there are not resources for it. For an organization that prides itself on Christian/Catholic values, this is hypocritical. I acknowledge I may not understand all of the reasoning behind these nursing and business practices, but I would personally not bring my own family members to recieve care at this hospital system until such policies are reversed."

"The WORST hospital I’ve ever been too. Had my first child there, night nurses ignored my concerns about my daughter and let her sit there with both lungs punctured due to a complication during birth. It wasn’t caught until the next morning during shift change and new nurses came in. Against better judgment I went back for my second pregnancy and just like my first experience, the communication between staff is AWFUL. I will not be getting any type of medical care from them ever again."

"Stay away from this hospital period. The emergency room staff are so unprofessional and will not listen to a thing you are explaining to them. I have been here several times for different things and I never get help period. I've been seen at the primary care specialty clinic on 3rd floor also and seen a doctor name Silverman that never helped me and also lied to my face about serious things I had going on. These people will stereotype you and will not help you at all. These people don't even deserve 1star."

"I have to advise everyone to stay away from this hospital. I've always heard that about Mt. Carmel from other people and wished I'd had listened before my husband went here... My husband checked into the ER about a week ago with chest pains and severe stomach pains. He told them this, but they still made him wait hours without checking him out. They also checked him in under the wrong patient account initially--using someone else's SSN and information. So unprofessional. He ultimately wound up leaving to go get actual care from a different hospital system. Then, come to find out when we read over the notes on MyChart after the Mt. Carmel ER visit, they erroneously (and I'm sure on purpose, too) stated in the narrative of why he was there for the ER visit that he denied having chest pains. Even more, they put words in his mouth in the patient history section--adding things that he never said to them and using words that made him sound like an idiot and like the staff was not taking him or what he was saying to them seriously. I'm sure this hospital will be facing another big lawsuit due to it being at fault for a patient needlessly dying because of staff that don't care enough to take an accurate patient history or actually see patients who check in to their ER. When the bill comes from this facility, I will be fighting it, since my husband did not receive any care or service from this place and they severely messed up recording his reason for being there and his patient history--all things that are necessary to determine how quickly and what kind of care a patient should receive!"

"I have been here twice, first time was amazing. Had emergency gallbladder removal and was treated fairly well and taken care of, felt good, until my own surgeon scolded me for personal life choices. Not to my face, but to my boyfriend. Telling him everything about my condition, but not telling me. Sexist a bit? Probably, but even then I considered this a good hospital otherwise. The second time, was not so nice, staff was rude and careless, one of the nurses put a sieve in my arm and didn't attach it to anything, so blood starting spraying out of my arm, literally across the room. Luckily there was a more experienced nurse who rushed over and squeezed my arm to stop the blood flow until they could put the iv tube on. I'm considering going back now for liver pain and swelling, not sure if I should or not. Maybe it depends who's working and who's not. Either way, I wouldn't necessarily trust this hospital with my life. I would trust some of the staff, but definitely not all of them. Scary stuff, but I'm not sure what other hospitals I could go to that would be better. They all seem pretty messed up these days. I do applaud the staff members who are trying their very best, and I appreciate them dearly, especially with my health in such bad shape. Unfortunately, I do not think this applies to the majority of the staff. Especially after some other comments I've read."