OhioHealth Grove City Methodist Hospital and Emergency Department

"Im currently in the car writing this review. This was truly the worst experience I have ever had at an ER!! Seems like the only thing they’re good for is surgeries according to these reviews. Went in struggling to breathe, chest pains, fever, body aches the whole 9. Once I got to the front of the lobby the security guard came and very rudely told me to walk through the metal detector, checked my bag, then slid my stuff along the counter. Alright then. I went to the receptionist to get checked in and he seemed to be having a bad day, not kind or concerned of my health at all. Once I sat down in the lobby there was a lady on the phone EXTREMELY LOUDLY telling her whole life story for over an hour. There was a couple that came in for her husbands seizures and was waiting for 3 hours prior to my arrival. I waited for 2 hours to get my vitals checked and a chest x-ray, very rude nurses and one told me they were understaffed so I understood the long wait but seriously?? They took me back to the lobby where I began to sit for another 4 hours. I’ve been in this ER for 6 hours and have seen nothing but rude nurses and unprofessional staff. While waiting I watched 5 people walk out of the ER due to long waits and rude staff. Definitely will never be returning or recommending to ANYONE!!!"

"My husband is there RIGHT NOW in the psych area, I was told I could not visit but he was told I could come back for 2 minutes. After 6 hours he is finally allowed to call me and is so upset thinking I just left him there without seeing him. I called the ER number and she told me I could come in, and apologized for the miscommunication. Only to follow up with another call while I'm in the car to see him to tell me I can't come in now because he's "too upset". Not aggressive, just upset. So now he's in there alone and being punished for being upset about being told he could see me while I was told I couldn't. These psych patients are in such a fragile place, yet these people flex the power they hold over them any chance they get. He's in for a lonely, rough night thanks to you all."

"I honestly didn't realize this relatively new hospital existed since I don't live near it. My son had surgery there, and it was surprisingly convenient. Easy parking, easy check-in, no way to get lost, and an added on X-ray was quickly completed. Staff were attentive. Good experience."

"I was seen within minutes of my arrival. Everyone was very nice and caring. I was seen by a physician's assistant that was so sweet and kind and showed great interest in my health concerns. She immediately began to help me, and also called in the doctor. They started my care right away, and always took the time to explain what they were doing and why. I am 72 years old, and this was best and fastest care that I have ever received at an emergency room!!!"

"I can't say anything bad about my experiences with this hospital this past week! I was scheduled for an outpatient surgery last week and every person I encountered was beyond amazing. My care before and after surgery was great and I had the best nurses you could ask for. Then after a possible post op complication I had to make a trip to the ER and they were amazing as well! I wishing remembered everyone's names. Thank you!"