Penn Station East Coast Subs

"Mold with your sandwich? Yummy Update. I think it's odd the owner has absolutely no response to a photo of a moldy store. After several months."

"The lady that took my order clearly didn’t want to be there and had such a horrible attitude. The Philly cheese steak I ordered was unacceptable. The bread was soggy from how much grease and sauce they put on. The lady that was rude proceeded to sing a Christmas song that was playing throughout the store as loud as she possibly could and it was super aggressive, not funny at all. I’m not sure if they were racist or what but 0/5 stars for me. That’s a shame because it was $13 for a sub without fries or a drink."

"Been coming to this location for years. Had a very dissatisfying experience with an employee Tammy who took my order. She seemed very short with me when taking my order. She greeted me and asked to take my order. I told her I would like to order the chicken Parmesan on the monthly special. She asked if I wanted to eat in or carry out and I told her eat in. She asked what I wanted to order and I told her again I wanted the monthly special. She then in a more firm tone asked did I want to eat in or carry out. I told her a second time eat in. She then in a more harsh tone said what name on the order. I gave her my name. She then asked again what I wanted to order. I told her again the small chicken Parmesan sandwich on the monthly special. She then asked if I wanted fries and what size of fries. I asked “Doesn’t the special come with small fries?” She said, “You want the monthly special?” I said “yes.” And then Tammy said well then I’ll have to start this order over, you need to tell me you want this as a special. I then told her I did 3 times. I don’t think Tammy liked my response but at this point I felt I was being treated rudely by Tammy and I didn’t appreciate her tone with me which was short and curt. Her attitude continued on until I paid for my order. I normally enjoy coming to this location and I plan on coming back. As for Tammy maybe she was having a bad day and I was just the unfortunate customer who had to deal with her. I hope if I encounter Tammy again I have a more positive experience with her."

"Very friendly woman at counter took our order and even brought our food to the table. We ordered a small fry to share and they actually split a generous serving of fries between our 2 plates. My wife's veggie sub had a good portion of veggies. Very unlike the Penn Station in Bellbrook who hardly included anything on her last sub."

"I ordered fries with my sandwich, they forgot them,. I was ready to leave when they got around to bringing them by then T didn't want them. They did refund the cost of the fries, bur I feel a full refund should have been offered."