Potbelly

"The sandwich wasn't toasted, although the outer surface of the bread was a little bit. And the cookies were overcooked, which was extra unfortunate since I'd used my birthday perk to get them. I've had much better from other locations, and this was the first time I've been to this one."

"Potbelly is basically just a sandwich shop. But with its FRESH quality ingredients, great flavors, affordable pricing AND great service, it should be on your list if you want a nice cozy casual place! While you are here, be sure to try the MIND BLOWING flavors of their pickled hot pepper (the heat level is low)! And I dont mean to throw Subway under the bus since I used to swear by Subway in the past... but after trying Potbelly, you will never go to a subway again. Subways substandard preserved ingredients is really a rip off and Potbelly really costs the same as Subway if you use their 25%-off gift cards always available at Costco/Sams Club/BJs. Only thing I wish Potbelly could improve is add signage for costs of what you are ordering as you create your sandwich. And bigger prints for their options as you order - this is definitely a hurdle for people who are new to the place. This is really a common problem at most fast food places nowadays (why do they think hiding the prices is a good thing?)."

"I have been visiting this shop for over 7 years about 3 to 5 times each month. The service was very much degraded in between. I had a very good experience in Jan 2024. The sandwiches are a true masterpiece, bursting with flavor and made with high-quality ingredients. The friendly staff and quick service make Potbelly a top-notch choice for a satisfying and delicious lunch."

"Definitely understaffed. There were only two people working when I went, and one woman was running both the line in the store and the drive-thru. She was very nice, and I had to give her credit for her patience despite having to do so much by herself. All that being said, the service was slow, none of the tables were clean, and the food was just okay. One thing that was a little off for me was the height of the counter where you ordered food. I'm a pretty short adult (4'11"), and the counter went up to my nose."

"I like potbelly sandwiches personally, but not in this location. Some guy overloaded my sandwich with hummus and it tasted gross. My friends Italian sandwich was nice but all other sandwiches we ordered with hummus and you know the rest. Chocolate chip cookie tasted great"