KFC 11970 Lebanon Road, Cincinnati, OH 45241

"Messed up my order but they fixed it. Food was good. Very clean inside."

"I recently drove to the KFC on route 42 in Cincinnati just north of 275. I had been wanting some Kentucky fried Chicken for quite some time and drove out of my way to purchase some. I ordered a bucket of chicken extra crispy with two sides coleslaw and mashed potatoes and gravy. I got home. I opened up the chicken bucket and grabbed a couple pieces of chicken. It must be known that I actually raised chickens. I never eat any of my egg layers when they stop playing. I just let them retire. My point is is that I know chickens very well. I was astonished at the small size of the chicken pieces that I was sold. I didn't realize that they butchered chickens at such a young age. The legs and wings that were in the box must have come from a parakeet. They were so small. I felt like I was ripped off. That they actually sold me something other than chicken. Because the pieces were ridiculously small. I spent $30 on a bucket of chicken and got about $10 worth of chicken out of the deal. Fortunately, they're coleslaw and the mashed potatoes and gravy were the same quality. However less quantity for your money. I understand that inflation is real and this case. Apparently they've applied deflation to their chickens because the pieces are so small they don't even resemble chicken. Unless I get some free coupons or someone takes me to Kentucky fried Chicken, I will never go to another Kentucky fried Chicken to buy chicken ever again. I may buy some of their sides. They seem to be of reasonable quantity for the money. Do yourself a favor and avoid Kentucky fried Chicken. Apparently they're more interested in keeping their doors open then giving people their money's worth."

"We were there last night around 8pm. We tried to order from both machines, but both times the credit card didn't work. We were there for easily 10 minutes and never saw a person out front to order from. We yelled to the back, but nothing. Someone did walk by at one point (on their way to the bathroom) but didn't seem too interested in helping us. Very disappointing experience."

"The service at this location is excellent. They seem to be a bit understaffed bc they are always slammed but even with how busy they are, they never give a bad attitude. They are always kind and work as quickly as they can and even when it doesn’t take too long they are apologetic and gracious. Food is always hot and delicious as well but I come back for the service quality."

"I was excited to be able to stop to get kfc for dinner. I ordered, waited, and drove home smelling chicken.( yum) Service was pretty quick. When I got home and opened the bucket to make plates, the chicken was way overcooked. Dry and chewy. And I ordered all dark meat. I'm hoping to speak to Mgr and ask if this is new normal."