Labcorp 721 Reading Road, Mason, OH 45040

"I recently had a very disappointing experience at your facility. Despite signing in online and arriving promptly for my appointment, I was called in 20 minutes after the scheduled time. Upon arrival, the receptionist demanded paperwork, and when I explained that I had organized the test myself and would be paying via insurance or out of pocket, she abruptly refused to proceed without the paperwork. Her demeanor was rude and aggressive, which left me feeling disrespected and frustrated. I have used your services in the past, but after this encounter, I am hesitant to do so again. I hope that by bringing this to your attention, you can take steps to ensure that others do not encounter similar treatment in the future."

"Just couldn’t give zero stars so 1 will have to do! Extremely rude, unprofessional and discriminatory service . My son in law went in for a pre employment drug screen. He gave the sample and the nasty employee returned and sneered to him that his sample wasn’t the proper temperature. Then proceeded to tell him he had to sit there and wait to give another sample “even if it took 3 hours” and if he walked out he failed. He was filthy , having come straight from work and I’m sure that’s where the judgement came from . He’s a former marine and has had many many drug screens. The temp could not have been off. It was a ploy to get a fresh specimen. Which he gave , and was clean!! Nasty hateful employees here as per previous reviews"

"My technician was amazing and so patient! I came in with a lot of anxiety and she was so patient and explained everything nicely to me. Thank you so much for a great experience!"

"My process was extremely unprofessional. Today I was tested I sat for about 30 minutes as other people who were not black women were tested oddly enough none of them were asked if they had a child with them however when I went back I was immediately grilled about if I had a kid with me instead of hi welcome. Her justification was “someone” else did this earlier in the day. Racist practices like these are rude and ridiculous. It could have been such a simple process. Even when she learned of her mistake the worker did not apologize for making a very racist generalization."

"I have been to this Labcorp many times and have always had a good experience. I have gotten in and out quickly even if I didn't have an appointment. The staff is always friendly and helpful. Most recently Kayla was so helpful to my wife and I and went above and beyond to assist us. She is always so nice and friendly. She made our day!"