Toyota of Hollywood Parts

"Worst service ever. Avoid this place. I had my appointment for service at 7:15 am. It’s 11:15 now and I’m still waiting for an oil change… not worth it. I am editing this review to include that the Service manager contacted me here but he has been unresponsive. I left 5 voice messages in the provided phone number and called several times to Toyota of Hollywood phone number and nothing! Extremely disappointed by this Toyota dealer..."

"Prince is the best, very patient and understanding and at the service department JC is awesome he is very informative."

"Sales department always answers right away. Of course. Don’t expect parts dept to answer phone if you need assistance. 50 minutes total wait, 4 calls in all. No reply"

"Don’t buy any parts from this dealership! I bought a 600 dollar part for my tundra which failed after only a couple of months while on a trip! Had to buy the same part from another dealership and they would not give me my money back! They would only give me a replacement so now I have paid for the same part twice one in the truck that works and one I can keep on my shelf at home! All they did is make it easier to buy another brand truck!"

"Strange?! What a work ethic. Called the main number and was connected to the parts departments. No response. Called again. They definitely have caller ID. Basically all my calls were ignored. I tried for 20 minutes. This was 30 minutes before closing. Who cares for buying parts, right? I just hope the parts department, whoever was there, had no medical issues. I considered Toyota of Hollywood to choose my new car. Not anymore. I am not a fortunate son."