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O'Reilly Auto Parts
4100 North University Drive, Hollywood, Florida, United States
About the O'Reilly Auto Parts
O'Reilly Auto Parts is a one-stop shop for all your car repair and electronic needs. Conveniently located at 4100 North University Drive in Hollywood, Florida, this store offers a wide selection of auto parts, tools, and accessories to keep your vehicle running smoothly. Whether you're looking to upgrade your car's electronics or simply need a replacement part, O'Reilly Auto Parts has you covered. With knowledgeable staff and competitive prices, this store is a go-to destination for car enthusiasts and DIY mechanics alike.
Photos of O'Reilly Auto Parts
4100 N University Dr, Hollywood, FL 33024, United States
Opening hours of O'Reilly Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:00 - 20:00
Reviews of O'Reilly Auto Parts
"I visited the O'Rally store (university dr with Stirling rd) today Wednesday February 14 at 6:25 pm, I went to buy a tool to install some spark plugs, I told the salesperson who spoke little English to help me find the tool. He told me in English that the tool was over there, pointing, but among so many aisles I couldn't find the tool. There was an older African American person, who I imagine was the manager. He yelled at me and looked at me very angry, saying and pointing out that the tool is over there, but they never helped me get the tool and he kept yelling and it bothers me that a store employee doesn't help his customers, the worst thing is that he he yelled several times angrily, I turned around and left and told him he was not a good person, I came from another auto parts store where they treated me very well, but they didn't have that tool, that's why I decided to go to O'Relly to buy it, after I left O'Relly at the wrong time. I went to Autozone where I got the tool, with the kind help of a salesman. These things give a bad image to a store that I consider a good store but they should select their managers."
"During the evening of Jan. 23, 2024, I had a situation which my car battery was bad. Shanti (employee) was kind to help me find a battery. Although O'Reilly staff does not replace car batteries, they provided me the tools and gloves. I was able to have the battery replaced and head home safe. Thank you for being kind and providing good customer service!"
"Mario was super kind! Quickly helped me get what I needed and installed my windshield wipers."
"The person behind the counter, her name was Monica, was very nice and knowledgeable, got me everything I needed with no issues, would go back"
"Definitely stay away........ I went here for windshield wiper replacement. This company, like the others, advertises free wiper installation. Nope, they refused. I walked into the store and greeted the 3 employees. NO ONE spoke. The store was EMPTY, I was the only customer. There was an older employee sitting on the counter nearest the door, he didn't even make eye contact. The man that did look at me was named Grady, so I addressed him. I asked if they installed their wipers and he said "Maybe, if they're the hook arm type". He then began to look up the correct wipers. He pointed down the wiper aisle and gave me the parts numbers. I have to get them myself? Yes! Ok, I did. While I was looking for the correct wipers Grady was shouting directions to me "go to the left, not those the next ones" He knew EXACTLY where they were, just didn't want to make the effort. I went back to the counter with the wipers. Grady began to ring up the wipers, then said to me "I'll show you how to install them". I asked him "you're not going to install them?". He said "no". I took the wipers back to the aisle and placed them back where I found them. I then thanked Grady for his time and left the store. I would need negative numbers to rate the customer service here. Below zero. Out of three employees, only one would speak to me in an empty store. And the person who DID speak to me....no smile, no greeting, his tone was flat almost as if he was annoyed I was even there. And, he refused to fulfill their advertised wiper installation. Upon my arrival, I did not yell, curse or behave poorly. No reason for their poor service. I learned my lesson, never again. Note: nearby is an Advance Auto parts store. I went there, and literally 15 minutes after leaving O'Reilly I had new wipers, INSTALLED, at Advance Auto. Please see their review next."
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