Mopar Parts Overstock 2875 Mall Hill Drive, Lakeland, FL 33810

"I placed an order using the wrong part number. Mopar caught my error and contacted me prior to shipping so it can be rectified. I am grateful for their courteousness, quick shipping, and quality products."

"I ordered on January 30th and still HAVENT received the order and it's Feb 13th. I will never order or recommend this place again. I even paid for shipping. Should have ordered from Amazon and paid the 3 dollars more plus free shipping. Ledson learned! False advertising.. 2 to 5 business Days for shipping looking like 2 months for shipping at this point who knows if I'll even get the part"

"Terrible Experience. Ordered a parts which supposed to be shipped just in few days but they shipped after 75 Days !!!!! and no communication during this period . Obviously we had to return it because we already got that part from somewhere else . They did not even reply my return request and very rude on the phone . I paid $ 74 to FedEx to return it as well as cost of first shipping to our location and restocking fee !!! Which all was their mistake. They have to let customers know if they are not able to take orders and ship on time to avoid too much cost and wasting customers Time"

"I purchased a new/OEM Total Integrated Power Module (TIPM) from this site for my 2013 Town & Country. I noticed a lot of negative reviews after the fact, so I was skeptical. However, my experience was pretty typical and about what I expected: 1. I immediately received an email order confirmation stating part would ship in 2-5 business days 2. I tried to call (before ordering) to confirm part was in warehouse (stated online that 1 was “in stock”) but did not receive an answer. I ordered online anyways and continued to call. The only time I received an answer was on a Saturday morning. 3. I was informed the part was at an off-site location and being expedited so they can in turn ship to me. 4. It took about 7-10 business days in total for the part to ship. Once I received shipping notification, the part arrived within 2 business days. 5. The part was new and functioned properly. Overall, my experience was good - despite my initial skepticism. The part arrived in good working order and the overall price was competitive with other similar online sources."

"Extremely slow shipping. Order took 7 days to be marked as shipped. Now Order has sat for over 48 hours saying waiting to be picked up. This may take 2-3 weeks to get parts. Who knows. No communication at all. No responses to emails. Phone people are no help. No idea when I will get the parts. I would rather pay more money somewhere else to get the parts in a timely manner."