BayFirst 700 Central Avenue, St. Petersburg, FL 33701

"They are without a doubt the best bank I e ever dealt with. Greet me by name and bones for the dogs!"

"I opened up an account6 at Bay First Bank on Central Ave against better judgment. I knew going in that this bank did not have it together when it took over a week to get my debit card. The printer was broken and I had to wait for the card to be mailed. Jen was a delight to speak to however, and that eased my mind slightly. My need was a bank where I could deposit large amounts of cash after hours. I had done this twice before successfully at the ATM outside of the location. Monday night I had a large deposit at around 10 PM. The ATM took the money and got jammed. My card was stuck as well, and I needed to call a friend for assistance to get the card out. It is now Thursday at almost 11 AM, and there STILL isn't a resolution to the missing over $900. Jen was kind to issue a credit to my account 3 days later - mind you after having to visit the bank 4x in person, and 8 phone calls. UNACCEPTABLE. Update: This occurred on 10/9. It is STILL unresolved on 10/24."

"What a disappointment. Very light traffic & no format to speak of. One manager consistently garbed in a revealing & inappropriate manner. Managers leaving WHN they chose & using their time to gossip & slander. Phones not being answering. Almost No one knowing the policies & procedures. It’s like they’re playing at running a branch bank operation. If investors could be hidden away, even for just one day, they would replace key personnel and justly reprimand others. A different banking experience not to be coveted or chosen to protect assets and do things professionally. I walked away, think twice and look behind the scenes before affiliating yourself. The price may not be your cup of tea! Hopefully more customers up the road will cause the manager to resume her professionalism & courtesy… Yet to be determined…"

"The Bank is awesome and their staff are Top Notch. We got a Home Equity loan and Matt Brame was very professional and very helpful for an easy process, and his staff. Also Rose was awesome setting up our new bank accounts with them."