PNC Bank 1715 Bruce B Downs Boulevard, Wesley Chapel, FL 33543

"First of all if I could I will give them negative points . I encountered an extremely frustrating situation with PNC Bank, where I've held accounts since 2018, including one checking and four savings for family members. My account was unexpectedly closed without any explanation or prior notice. The branch staff appeared unaware, guiding me to a number where unhelpful customer service representatives insisted on the bank's policy to close accounts without providing reasons. Despite multiple attempts, I was denied the opportunity to speak with a supervisor, and the phone service was consistently rude and unprofessional. Retrieving my funds after the sudden closure took over six months and numerous calls. The inconvenience peaked when I discovered the account closure only after my card was declined. If transparency and customer service matter to you, I recommend avoiding PNC."

"Beware! Don't finance a car loan through PNC, they are the rudest and worst bank to deal with. Many other better banks that will will be respectful and have competent employees that deal with the loan side of the bank."

"Johnisha and Holly are wonderful. I just changed my review from 5 star to one due to the support of lgbt posted right I front of tellers. So dissatisfied. This business has excellent customer service. Who can find a business with integrity and logical thinking backed with science and God? So upset"

"I'm only reaching out to this location because I assume this is the main branch. I have some questions about the employees at the Port Richey branch. I hate to say this but the manager is a liar, it's been confirmed. Some of the employees have poor skills when it comes to dealing with customers. I was looking into being a customer. But never would I ever bank with PNC. The manager also spoke lies to PRC . My question is why? Why would you treat me as if I didn't matter? No one is better than the other. We should all be treated equal whether we are rich or poor.. Done. Just done AGAIN. NO TOW ZONE SIGNS. NO TRESPASSING Signs POSTED AFTER HOURS. NO SIGNS THAT SAY IF YOU BREAKDOWN AT 8AM AND PARK FOR 20 MINUTES AND GET ILLEGALLY TOWED. but the port Richey police say you have a secret agreement with A-1:towing and Port Richey police say YOU SHOULD HAVE SIGNS UP AND YOU DON'T. CAUSING ME PAIN N SUFFERING HAVING MY VAN TOWED BY A-1 TOWING (whom are so rude, disrespectful and sneaky demanding CASH. IVE reported all. To BBB, AGRICULTURE & CONSUMER LICENSING DIVISIONS AND NOW ITS TIME FOR SMALL CLAIMS COURT FOR STRANDING A Disabled WOMAN N HER FAMILY BEING SO DISRESPECTED BY THE TOW TRUCK DRIVER AND THEN THE AUDACITY OF PNC BANK "MANAGER" LIEING TO PORT RICHEY POLICE. SEE YOU ALL IN COURT. ."

"The tellers are ok, the place is clean but not in a very good location and traffic is horrible in their parking lot. The worst part is the receptionist that acts as a gate keeper to this bank. Not that I expect special treatment but I have a good balance at this bank and you make money off of my money so I would assume as someone with a bank account in the 6 figures when I said I want to talk to a banker to ask a question, I get to speak to a banker and ask my question not some glorified assistant to take it appone her self to answer a question that a banker is supposed to answer. Because of this and the last two trips to this bank before this I will be closing my account and finding banking somewhere that they respect people."