Republic Services 19104 Alabama 41, Brewton, AL 36426

"I live on alco drive!!!the trash pick up is on Friday!!!!!!today is Saturday…:my neighbors are also waiting!!!!you only come once a week!!"

"I cannot get in contact with the company to have a replacement can sent out.. when I call the 3782 number, I am given a different number to call. When i call the 8681 number it asks for an extension.. then asks you to hold for the next available operator.. tells me none are available then disconnects.. This has been happening for 4 weeks. All I need is a new can due to the wheels falling off the old one."

"If there was a zero star that’s what I would give! I didn’t realize my bill was $30 past due. DIDNOT get a notice that it was past due. I definitely would have paid the $30 if I’d known. They sent it to collections without any call or written notice. Called to get it straightened out and was treated horrible by customer service. Spoke to 3 different people and all of them was nasty! Not the ones who first answered but the ones we got transferred to. If there was another option for garbage pick up in my area I would use them. If your not a nice person you DONT need to be in customer service! You need to be fired!! The only name I remember that I spoke to was a woman named Niki!!! One of the other one was a man."

"Ordered service on 12/17 told to put current trash out buy the road. Container will be dropped off and trash will be picked up by 12/22. Neither happened. Called customer service on 12/23 and was told the same thing. Trash will be picked up and container dropped off by end of day. Nothing. Talked to a supervisor on 12/24, Sir I assure you your request has been escalated. It’s before Christmas, I’m not expecting a container."

"For 7 weeks told my 72 year old aunt they were bringing her a new garbage can because her's is missing a wheel. For 7 weeks they failed to do that simple thing... It is STILL broken and they lied and said they'd be here again two times this Friday."