Jacksonville Powersports

10290 Atlantic Boulevard, Jacksonville, FL 32225

"It was truly the best experience I could have had. They made the process of purchasing my 170 Explorer Pro the simplest I've ever encountered. It was in and out with absolutely no trouble. In addition, the sales staff at Jacksonville Power Sports is highly knowledgeable and responsive to any inquiries. All in all, I'm quite happy with my experience there."

"My brother and I went into the store to buy 2 bikes, both of us are retired and was looking for some toys, the store wasn’t busy at all. No one salesperson said anything or offered to help!!! So we left and never coming back! And from that alone I wouldn’t recommend them to no one. Didn’t feel any value in being one of their customers."

"I am not the type of person to write reviews but I had such a good experience buying my new 2024 grey camo KLX300 last week from Jacksonville Powersports that I felt the need to write one. I originally wanted a Honda CRF300L because it MSRP’d for 1k less than the KLX (5,399 vs 6,399). I live an hour and 45mins away from this dealership and got a better deal OTD on the KLX than what the stealerships around me wanted for a CRF even though the CRF should have been cheaper. I also got a military discount, the dealerships close to me did not offer any. I worked with Robert and Stephanie, they were very professional and made the buying process really easy. I went to pick it up and was in and out in about 30-40 mins. I am very happy with my purchase, the KLX is a blast to ride!"

"Exceptional experience from start to after the sale. We have been in the market for a Sea Doo Switch for probably a year. We looked casually at first, then more seriously. We looked at some good used options, and in the meantime I called this dealership to talk about the boat. Reily in sales answered the phone and we talked about the Switch. No high pressure, genuine interest in my needs, and a good awareness of the product. I did not buy then. We kept looking… and spent some time seriously considering a used boat. Then Reily called me and mentioned that they were having a significant promotion for year and season end… and we suddenly were more immediately interested. Great follow up! A few more questions, a few more answers, a great demo of the features of the boat, and then we made the purchase. Delivery was great. We got the boat home… on a Saturday (note that they are closed Sunday and Monday)… and had a problem with the hitch mechanism that I could not figure out. Really troublesome. But it prevented me from taking the boat out… or even removing it from the middle of our yard (where it will not reside) … for two days. First thing on Tuesday… when the shop opened after their two days of weekend… Marshall (service manager) contacted me and let me know he was on it and would help me solve my trailer hitch function issue. He sent a great guy out to our house… who took pictures and documented the situation. He said he needed to go back to the shop to review with Marshall, his manager. I was afraid we were in for a protracted journey. Long story short, Marshall came out about two hours later, and in no time fixed my issue. We have already had the boat and the trailer connected to the car… and everything is perfect. I am impressed with the culture, the commitment to communication… and to doing the best job they could every step of the way. I feel great about our purchase… and much better because we feel supported by a solid dealer in such a profound way. Oh and Barbara in Finance.. is absolutely first rate. She handled everything quickly… explained extended warranty and pre paid maintenance without confusion and without pressure… and got us out of there quickly and feeling great. Thanks, all, for such a fantastic experience."

""Glen was a great salesperson. He worked with me and the finance lady and got me squared away on a great Kawasaki 140L dirt bike. Also, the service manager (I don't remember his name) helped my son with his helmet visor which went a long way with me. We will be back for a 300 dirt bike for myself real soon and this is where I'm going to go. We took it to the track in Hilliard, FL last weekend and had a great time!" Also went to St Mary’s Shoals Park in Glen St Mary, FL. Great bike!"