Jackson Lighting And Electric Supply 1502 Jessie Street, Jacksonville, FL 32206

"Horrible!! Horrible customer service! Please avoid this place! You will never get your money back! They rude with you and they hung up on you all the time. The lady Melinda is horrible! I couldn’t even imagine that someone can behave like this towards the customers ! OMG! Please avoid this place. I made a purchase over a month ago. Instead of two pack of bulbs I only got one. Then it turned out that they did not have the second pack in stock which I haven’t been notified ( not even an email from them) I’ve been emailing them and no answer, when I call MELINDA says that you will get an email and be refunded and hungs up. It’s been three weeks and I still don’t have any refund or email. Again, avoid this place!!! HORRIBLE AND RUDE!!!"

"Update.. I visited Jacson Lighting and Electric again after a whole year, Quinn was still there offering great customer service for my electrical supply purchase. Now I am looking at replacing my kitchen light and reviewing models for Quinn to price for me. It is still a five star review. Old Review I like this place. The customer service was excellent (Quinn was the guy). I went in for an obscure bulb for my RV porch light. They had it, picked the order fast, and even though my purchase was small, they treated me like I was placing an order for a huge amount. Based on my experience, I highly recommend them."

"I placed an order online for bulbs and called the company to confirm the process. customer service clearly explained the process, how my account would be created after the order, and confirmed the free delivery. The product was well priced.Order was delivered within 48 hours. definitely would repeat business when needed."

"I ordered 4 miniature bulbs for aged recessed lighting fixtures in which the bulb is only 20 watts and has a voltage of 28. Prices were great. I selected 2 day express delivery and received notification that the bulbs had been shipped on the same day I ordered. I fully anticipate that based on the bulbs description they will be what I need. I could not find these bulbs at any local brick and mortar store. Before placing ordered I called and verified that the bulbs were in stock and available to ship. The sales clerk Melinda was very nice! As of now..........I wouldn't hesitate to purchase from them again."

"I had a rocky but ultimately positive experience with Bulb Town. My order hadn't arrived ten days after paying for it. I called on a Friday to follow up and a rep said I'd have it Monday. A partial quantity of my order did arrive Monday. After a second call, the owner contacted me to apologize and had the balance of my order overnighted (for Tuesday). I appreciate the responsiveness but I don't think I should need to hound a company to get a product I've purchased."