Orlando Ace Hardware

"My recent experience with ACE Hardware was less than satisfactory, mainly due to the unhelpful attitude of an employee named Thomas. He was remarkably short with me, displaying a lack of patience and courtesy. Thomas seemed disinterested in providing assistance, leaving me frustrated and disappointed. It's disheartening to encounter such poor customer service, and I hope ACE Hardware addresses these issues for a more positive shopping experience in the future."

"Trying to find wheel replacement for wheelbarrow # 7331721. Corporate was unable to find one and the ace near me couldn't help either. Headed to one more ace store with hope in finding one. you sell $139 wheelbarrow, you ought to have replacement wheel with a part number on your web site. I am a very frustrated custom! And former Ace employee."

"sharpen your knives here! under $10 a knife. great customer service and knife sharpening help from Jacob!"

"I wanted to take the time to commend Nathan for always helping me. I know I can be a bug but Nathan Always take the time to understand my issue and my yard looks amazing. Even during the hottest days he helps me load and attentive to my concerns. I really appreciate his customer service, which is impeccable. Thank you Nathan. This is why I come to Ace; especially this location."

"Rented a carpet cleaning machine yesterday and returned it today. Excellent customer service from Gavin. Everytime I go to this place, I find what I need and the store staff is always super helpful and friendly. I dealt with Veronica yesterday and I have received excellent service from Nick in the past. Skip the big box store and get the same thing at the same price with awesome service and attention to details."